Christmas Casual - Traralgon

Dusk; Traralgon; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Team discounts

Friendly team culture

Flexible hours Oct–Jan

Retail experience growth

Job summary

Dusk is seeking a Christmas Casual Customer Assistant in Victoria to create joyful customer experiences and share fragrance expertise. This seasonal role starts in October, with late nights, weekends and public holidays required. You will help customers choose gifts, maintain a bright store, and support the team during our busiest season.

Join a cheerful team and enjoy generous staff discounts while growing retail skills and confidence in a beloved brand.

Qualifications

• Experience delivering friendly, in-person customer service.
• Ability to work late nights, weekends and public holidays.
• Positive, upbeat attitude and reliability.

Responsibilities

• Create memorable in-store experiences for customers.
• Help customers find gifts and fragrances.
• Support store team to maintain brand standards.
• Assist during peak season with energy and enthusiasm.

Skills

Customer service

Communication

Teamwork

Job description

Role Overview

As a Christmas Casual Customer Assistant, you'll help bring the magic of dusk to life during our busiest (and most exciting) time of year. You'll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright.

Whether it's finding the perfect gift, sharing your candle knowledge, or simply making someone's day – you'll be at the heart of it all.

This is a hands-on, customer-first role that's full of energy, sparkle, and meaning - just like Christmas should be.

What You'll Do

• Create unforgettable in-store experiences with genuine care, personality, and attention
• Light up the shopfloor by achieving your goals and contributing to team success
• Keep the store beautiful, inviting, and aligned to our brand and visual standards
• Be a go-to expert on all things dusk - helping customers find the perfect fragrance, décor piece, or festive gift
• Jump in, support your teammates, and help keep the energy high during the busy season

About You

• You love connecting with people and making them feel seen, welcome, and valued
• You're upbeat, dependable, and always ready to lend a hand
• You bring curiosity, care, and a strong work ethic to every shift
• You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
• You're someone who brings the joy – especially during the most magical time of year

What You'll Love

• Generous team discounts to stock up on gifts (or treat yourself!)
• A team culture built on warmth, collaboration, and celebration
• Flexible hours over the peak Christmas period - starting from October
• The chance to grow your skills, confidence, and retail experience with a beloved brand

Ready to make this Christmas one to remember?

Join dusk and help us create heartfelt moments, one scented candle at a time.

Please note: This is a seasonal position commencing in October, with availability required across late nights, weekends, and public holidays.