Christmas Casual - Parramatta Pop Up

Dusk; Parramatta; On-site; AUD 34,000 - 40,000; Full time

Benefits offered by this job

Generous team discounts

Flexible hours

Holiday season experience

Job summary

Dusk is seeking a Christmas Casual Customer Assistant to bring warmth and joy to our Parramatta store during the peak season. You’ll help customers choose gifts and fragrances, share product knowledge, and contribute to a bright, welcoming shopping environment.

Join our team for flexible hours from October through the festive period, with late nights and weekend shifts. You’ll gain retail experience, build confidence, and help create memorable moments for customers through the most magical time

Qualifications

• Strong customer service mindset and ability to connect with customers.
• Willingness to work late nights, weekends, and public holidays during peak season.
• Reliable team player with a positive, can-do attitude.

Responsibilities

• Create unforgettable in-store experiences with genuine care and attention.
• Help customers find gifts, fragrances, or decor that fit their needs.
• Maintain a bright, inviting store aligned to brand standards.
• Support teammates to keep energy high during the busy season.
• Be a go-to expert on dusk products and promotions.

Skills

Customer service

People skills

Retail experience

Flexible hours

Job description

Role Overview

As a Christmas Casual Customer Assistant, you’ll help bring the magic of dusk to life during our busiest (and most exciting) time of year. You’ll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright.

Whether it’s finding the perfect gift, sharing your candle knowledge, or simply making someone’s day – you’ll be at the heart of it all.

This is a hands-on, customer-first role that’s full of energy, sparkle, and meaning – just like Christmas should be

What You’ll Do

• Create unforgettable in-store experiences with genuine care, personality, and attention
• Light up the shopfloor by achieving your goals and contributing to team success
• Keep the store beautiful, inviting, and aligned to our brand and visual standards
• Be a go-to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift
• Jump in, support your teammates, and help keep the energy high during the busy season

About You

• You love connecting with people and making them feel seen, welcome, and valued
• You’re upbeat, dependable, and always ready to lend a hand
• You bring curiosity, care, and a strong work ethic to every shift
• You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
• You’re someone who brings the joy – especially during the most magical time of year

What You’ll Love

• Generous team discounts to stock up on gifts (or treat yourself!)
• A team culture built on warmth, collaboration, and celebration
• Flexible hours over the peak Christmas period – starting from October
• The chance to grow your skills, confidence, and retail experience with a beloved brand

Ready to make this Christmas one to remember?

Join dusk and help us create heartfelt moments, one scented candle at a time.

Please note: This is a seasonal position commencing in October, with availability required across late nights, weekends, and public holidays.