Christmas Casual - Launceston

Dusk Group; Launceston; On-site; AUD 28,000 - 36,000; Part time

Benefits offered by this job

Generous team discounts

Warm team culture

Flexible peak-season hours

Retail skills growth

Job summary

Dusk in Launceston is seeking a Christmas Casual Customer Assistant to help shoppers find the perfect gift and create memorable in-store moments. This role is busy, seasonal, and friendly, with a focus on warmth, helpfulness, and delivering the dusk experience.

You’ll work late nights, weekends and public holidays during the peak season, enjoying generous team discounts and flexible hours. No prior experience required, just energy and a retail mindset.

Qualifications

• Must enjoy helping customers and making them feel welcome.
• Retail experience is a plus but not required.
• Availability across late nights, weekends and public holidays during peak season.

Responsibilities

• Create unforgettable in-store experiences with genuine care and attention.
• Light up the shop floor by achieving goals and contributing to team success.
• Keep the store beautiful, inviting, and aligned to brand standards.
• Be a go-to expert on dusk products; help customers find fragrances and decor.
• Jump in and support teammates to maintain high energy during busy periods.

Skills

Customer service

People skills

Communication

Job description

Posted Sunday 6 September 2026 at 2:00 pm

Made for moments? So are we.

At dusk, we believe in making the everyday feel a little more special - and it starts with the moments we create in-store. As an Australian-born brand with over 140 stores across Australia and New Zealand, we’ve been lighting up lives since 2000 with home fragrance, décor, and heartfelt service.

We’re looking for Christmas Casual Customer Assistants who love connecting with people, bringing good energy to every shift, and helping customers find just the right thing for right now.

If you're someone who finds meaning in the little things, you're going to love it here.

Role Overview

As a Christmas Casual Customer Assistant, you’ll help bring the magic of dusk to life during our busiest (and most exciting) time of year. You’ll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright.

Whether it’s finding the perfect gift, sharing your candle knowledge, or simply making someone’s day – you’ll be at the heart of it all.

This is a hands-on, customer-first role that’s full of energy, sparkle, and meaning – just like Christmas should be

What You’ll Do

• Create unforgettable in-store experiences with genuine care, personality, and attention
• Light up the shopfloor by achieving your goals and contributing to team success
• Keep the store beautiful, inviting, and aligned to our brand and visual standards
• Be a go-to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift
• Jump in, support your teammates, and help keep the energy high during the busy season

About You

• You love connecting with people and making them feel seen, welcome, and valued
• You’re upbeat, dependable, and always ready to lend a hand
• You bring curiosity, care, and a strong work ethic to every shift
• You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
• You’re someone who brings the joy – especially during the most magical time of year

What You’ll Love

• Generous team discounts to stock up on gifts (or treat yourself!)
• A team culture built on warmth, collaboration, and celebration
• Flexible hours over the peak Christmas period – starting from October
• The chance to grow your skills, confidence, and retail experience with a beloved brand

Please note: This is a seasonal position commencing in October, with availability required across late nights, weekends, and public holidays.