Chocolate Shop Lead — Create Magical Customer Experiences

Lindt; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Leadership development

Birthday leave

Free hot drinks & 50% staff discount

Job summary

Lindt Homebush store is seeking a dedicated Retail Store Team Member to engage customers, educate them about Lindt products, and deliver a remarkable chocolate experience. You will be at the heart of the shop, guiding guests through tastings and beverage offerings while maintaining high service standards in a fast-paced setting.

The role emphasizes creating memorable Lindt experiences, building product knowledge, and working flexibly to support weekend and peak times.

Qualifications

• Love Lindt Chocolate and can talk the language of chocolate.
• Experience in a fast-paced café or retail environment.
• Passion for excellence and creating a unique Lindt experience.
• Flexibility to work weekends and varied hours.

Responsibilities

• Create meaningful relationships with customers and provide a Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt Chocolate products with passion.
• Deliver exceptional customer service to all guests.

Skills

Customer service

Communication

Teamwork

Barista experience

Job description

Lindt Homebush store is seeking a dedicated Retail Store Team Member to engage customers, educate them about Lindt products, and deliver a remarkable chocolate experience. You will be at the heart of the shop, guiding guests through tastings and beverage offerings while maintaining high service standards in a fast-paced setting.

The role emphasizes creating memorable Lindt experiences, building product knowledge, and working flexibly to support weekend and peak times.