Chocolate Shop Experience Lead

Lindt & Sprüngli; Sydney; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

Birthday leave (paid day off on your 1

Free hot drinks on all working days

50% staff discount

Leadership development opportunities

Job summary

Lindt & Sprüngli is seeking a Retail Store Team Member for our Homebush store. You will welcome customers, share the Lindt story, and craft chocolate beverage experiences at the chocolate bar.

Build meaningful connections, educate guests on products, and deliver exceptional service in a vibrant store environment. The role suits energetic individuals with a passion for chocolate, flexible weekend availability, and a desire to grow within a leading premium chocolatier.

Qualifications

• Experience in a fast-paced café or retail environment.
• Excellent communication and relationship-building with customers.
• Ability to educate customers on Lindt products with enthusiasm.

Responsibilities

• Create meaningful relationships with customers and provide a Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion and depth of knowledge.
• Deliver exceptional customer service as Lindt ambassadors.

Skills

Customer service

Barista experience

Retail experience

Attention to detail

Job description

Lindt & Sprüngli is seeking a Retail Store Team Member for our Homebush store. You will welcome customers, share the Lindt story, and craft chocolate beverage experiences at the chocolate bar.

Build meaningful connections, educate guests on products, and deliver exceptional service in a vibrant store environment. The role suits energetic individuals with a passion for chocolate, flexible weekend availability, and a desire to grow within a leading premium chocolatier.