Childcare Relationships Manager / 2IC

Wings Early Learning; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Above award wages

Staff discounts

Professional development

Job summary

Wings Early Learning is opening a new Parkinson centre in January 2027. We are seeking a Relationships Manager / 2IC to support the Centre Manager in establishing the service and leading a team of educators and support staff.

You will build relationships with families, oversee enrolments, and mentor staff while ensuring high-quality care in a welcoming, nurturing environment. A diploma in early childhood and leadership experience are required.

Qualifications

• Minimum Diploma in Early Childhood Education with leadership experience.
• Recent leadership experience in a childcare setting preferred.
• Basic understanding of childcare subsidy and enrolment processes.
• Must be computer savvy and able to manage emails and scheduling.
• Excellent written and verbal communication and a can-do attitude.
• Blue Card and ACECQA First Aid qualifications required.

Responsibilities

• Establish relationships with children, families and educators and mentor the team.
• Lead tours, assist enrolments and liaise with head office on family accounts.
• Support the Centre Manager and work on the floor alongside staff when needed.
• Maintain professional conduct and deliver high-quality care and education.

Skills

Leadership

Communication

Teamwork

Customer service

Problem solving

Education

Diploma in Early Childhood Education

Tools

Computer literacy

Job description

Relationships Manager and 2IC - Wings Early Learning at Parkinson, Queensland OPENING JANUARY 2027

A great place to spread your wings and let your career take flight!

Wings Early Learning Parkinson is a new, purpose-built 109 place early learning centre committed to providing high-quality early education and care. We are a small group of proudly family owned and operated centres in Brisbane and the wider Ipswich region.

We will be opening in our Parkinson centre in January 2027 and are seeking an exceptional Relationships Manager / 2IC. The dual role opportunity exists for you to play a pivotal role in the establishment of this centre in the community and to be part of our foundation team. You will support our Centre Manager to lead our team throughout this establishment phase and beyond, as we establish in our community.

General responsibilities include:

• Establish relationships and developing positive interactions with children, families, and educators.
• Communicate positively and respectfully with children, families, management, and educators.
• Support the Centre manager in providing leadership and mentoring to the team.
• Perform administrative and clerical tasks in the office.
• Conduct tours and assist in the enrolment process for families.
• Liaise with head office relating to family accounts and enrolments.
• Manage the centre email account and respond to all emails promptly and thoroughly.
• Work on the floor alongside your team to mentor and support whenever required.
• Be professional, kind, and respectful in your conduct.
• Demonstrate a commitment to on-going learning and development as a professional under the Code of Ethics
• Providing a nurturing environment for all children
• Do your part to ensure that all educators, children, and families have a sense of belonging at the service and that their experiences are positive.

Our staff facilities include:

• A fully equipped dedicated staff retreat with a kitchen, comfortable seating, and individual lockable lockers for personal belongings
• A shower room with towel and laundry service, hair, and beauty products for staff to freshen up after physical activities or during hot weather
• Coffee machine for your enjoyment
• Plenty of onsite parking

With the focus of our staff being one of our central priorities, we also provide benefits such as:

• Christmas week closure of all our centres! We know everyone needs a break!!!
• Above award wages plus the Workers Retention Payment
• Anniversary Gifts and bonuses starting at 5 years of service
• 95% staff discount on childcare fees*
• Paid Child Protection Training, Fire Safety and Safe Sleep training annually
• Snacks and treats in the staff room on a regular basis! Including chocolates, donuts, sushi, rice paper rolls, bakery treats, pizza and more!
• Monthly Birthday celebrations
• Regular fun days at work to make coming to the centre each day more enjoyable!

Professional Development & Values

At Wings Early Learning we believe in investing in our team members and providing opportunities for professional development and growth. As Wings continues to build and operate new Centres across Brisbane, we offer a range of opportunities for you to advance your career, through internal promotion.

We are committed to creating a positive and supportive work environment for our team, and value open and ongoing communication amongst team members and families.

At Wings Early Learning, we value diversity and inclusivity and believe in creating an environment that is welcoming and respectful of all cultures, beliefs, and backgrounds.

This is a great place to watch your career take off!

Sustainability & Nature Play

We are committed to creating a sustainable environment for our children's future. Our centre will have solar electricity, water tank to harvest rainwater for gardening and children's vegetable gardens. In addition, we believe in the importance of nature play for children's development and wish to include Nature play into our curriculum. Experience in this field will be of benefit, so please let us know if this is you!

Commitment to Child Safety

As a company, we are dedicated to ensuring the safety, welfare and wellbeing of children in our care by implementing recruitment, induction, and training procedures that comply with the Children (Education and Care Services) National Law, Education and Care Services National Regulations, NSW Child Safe Standards, the Working with Children Check Act 2025 (NSW) (WWCC Act 2025) and promote a child safe culture.

Role Requirements

To A minimum of a Diploma in Early Childhood Education

Prior recent leadership experience in a childcare setting, ideally a large service of similar size

A basic understanding of Childcare subsidy

Be computer savvy.

Have excellent communication skills – both written and verbal

Have a 'Can do' attitude and a willingness to jump in and help whenever needed.

A current Blue Card and ACECQA approved First Aid qualifications.

Have completed all 5 modules of the National Child Safety training prior to employment.

Excellent communication, interpersonal skills and value customer service

A passion for providing high-quality care and education to children.

The commitment to contribute and work as a close-knit team with your peers.

Have a long-term career view with the opportunity to grow with the business.

We offer a competitive salary package tailored to the successful applicant which may include generous staff discounts and performance incentives.