Child Protection Admin & Coordination Officer

Department of Families, Fairness & Housing VIC; Ballarat; On-site; AUD 55,000 - 70,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Ballarat is seeking an Administration Officer to provide essential office and secretarial support across the organisation. You will manage diaries, prepare high‑level correspondence, handle inquiries, arrange travel and take minutes for meetings.

This role emphasises accuracy, confidentiality and timely customer service in a government setting. Attention to detail and strong teamwork are essential, as is the ability to communicate sensitively

Qualifications

• Attention to detail and teamwork underpin success in this role.
• Ability to communicate sensitively and effectively with stakeholders.
• Experience in administration, secretarial and support functions.
• Proficiency with diary management, minutes and meeting coordination.
• Record-keeping in line with policies and parliamentary or ministerial correspondence.

Responsibilities

• Provide assistance with office processes and information systems.
• Answer queries and provide timely advice while directing mail and queries.
• Support meetings and conferences: papers, venues, catering, agendas, minutes, travel.
• Contribute to customer service and teamwork within the branch.
• Maintain accurate records in accordance with legislative and policy requirements.

Skills

Attention to detail

Teamwork

Communication skills

Job description

Department of Families, Fairness & Housing VIC in Ballarat is seeking an Administration Officer to provide essential office and secretarial support across the organisation. You will manage diaries, prepare high‑level correspondence, handle inquiries, arrange travel and take minutes for meetings.

This role emphasises accuracy, confidentiality and timely customer service in a government setting. Attention to detail and strong teamwork are essential, as is the ability to communicate sensitively