Checkout Operator

Metcash Trading Limited; Gold Coast City; On-site; AUD 30,000 - 47,000; Part time

Job summary

Campbells Nerang in Queensland is looking for a casual Checkout Operator to join our Nerang team. You’ll deliver friendly and efficient checkout service, process transactions accurately, and help create a positive shopping experience for customers.

In this fast-paced, team-based role you’ll handle cash, EFTPOS and other payments securely, assist with bagging, monitor stock at the till, and support the store with general duties when needed. Weekend shifts are available.

Qualifications

• Experience in retail or customer service (checkout/cashier experience preferred).
• Friendly, approachable, and customer-focused attitude.
• Reliable, punctual, and safety-conscious.
• Able to work in a fast-paced, team-oriented environment.
• Adaptable, flexible, and self-motivated.

Responsibilities

• Operate checkout register and process transactions accurately.
• Provide excellent customer service and resolve queries.
• Maintain cleanliness and organization of the checkout area.
• Handle cash, EFTPOS, and other payment methods securely.
• Assist with bagging and packing customer purchases.
• Monitor stock levels at checkout and replenish as needed.
• Support store team with general duties when required.
• Follow all safety and operational procedures.

Skills

Retail experience

Customer service

Cash handling

Teamwork

Job description

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At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Campbells is part of Metcash’s Food pillar, supporting independent retailers with wholesale solutions that help them compete and thrive. At Campbells Nerang, being part of something bigger means helping local businesses succeed while building a rewarding career in a supportive and inclusive environment.

About the Opportunity

We’re looking for a Checkout Operator to join our Nerang team on a casual basis. This customer-facing role is responsible for delivering friendly and efficient checkout service, ensuring accurate transactions and a positive shopping experience.

In this Role

• Operate checkout register and process transactions accurately
• Provide excellent customer service and resolve queries
• Maintain cleanliness and organization of the checkout area
• Handle cash, EFTPOS, and other payment methods securely
• Assist with bagging and packing customer purchases
• Monitor stock levels at checkout and replenish as needed
• Support store team with general duties when required
• Follow all safety and operational procedures

You’re Likely a Match If

• Have experience in retail or customer service (checkout/cashier experience preferred)
• Are friendly, approachable, and customer-focused
• Are reliable, punctual, and safety-conscious
• Can work in a fast-paced, team-oriented environment
• Are adaptable, flexible, and self-motivated
• Have strong communication and interpersonal skills
• Pay close attention to detail and take initiative
• Are available for flexible shifts, including weekends

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

• Career Growth: Endless learning and development opportunities
• Mental Health: Gold accreditation by Mental Health Australia
• Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.