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CommBank is seeking a Chapter Lead for AI in Home Buying to spearhead high‑priority AI initiatives within Retail Banking Services. You will mentor a team of data scientists, shape GenAI/agentic AI strategy, and collaborate with stakeholders to deliver customer‑centric solutions.
Reporting to the Home Buying Area Lead, you will drive cutting‑edge models, tooling, and deployment across production environments, focusing on innovative banking experiences and measurable outcomes.
We look forward to welcoming a technical leader who will drive impactful projects, lead and mentor a team of Data Scientists, harness cutting‑edge AI technologies and pioneer innovative practices that benefit not only CommBank but the banking industry as a whole.
See yourself in our team:
At CBA we have an ambitious goal of leading the way in changing the world through AI. With great buy‑in from all senior leadership, we have embarked on world first initiatives to deliver exceptional experiences to our customers. In Retail Banking Services (RBS), as the largest and customer facing part of the bank, we play a unique role in bringing this vision to life and build a brighter future for all Australians.
Reporting to the Home Buying Chapter Area Lead, you will deliver high priority initiatives across RBS. You will lead the delivery of world‑class AI capabilities across RBS that will also build capabilities for the rest of CBA. You will be responsible for cutting edge initiatives in agentic AI, GenAI, and broader AI. Our strategic focus lies in delighting our customers at every touchpoint, offering outstanding service, and meet the needs of our customers.
CommBank is leading the world of banking by venturing into new‑to‑the‑world innovations. We're on the cutting edge, embracing AI technologies to reshape how we operate and serve our customers. When you join CommBank, you’re joining a team that values expertise and innovation, and you’ll be empowered to lead projects that push the boundaries of what's possible.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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