Channel Support Specialist (5 Month Max-Term)

AGL Energy; Melbourne; Hybrid; AUD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Energy discounts

Energise program

Parental leave - 20 weeks

Recharge leave

Diversity & inclusion

Novated leasing

EV subscriptions

Study assistance

Share purchase plan

Insurance deals

Zusammenfassung

AGL Energy is seeking a Channel Support Specialist to bolster sales readiness and drive outcomes across consumer growth channels. This temporary role covers administrative support, content updates, stakeholder queries, and compliance reporting, with a focus on onboarding and channel enablement.

The position supports product and price change events, delivers process improvements, and collaborates with external partners.

Qualifikationen

• Excellent communication skills and confidence liaising with external vendors and partners.
• Ability to understand product and pricing concepts.
• Analytical, conceptual and organisational skills.
• Demonstrated critical thinking and problem solving skills.
• Ability to manage numerous stakeholders and administrative tasks/requests.
• Self-motivated, achievement oriented, with a strong sense of timeliness.

Aufgaben

• Support sales readiness activity required for product & price change events, including stakeholder queries and content updates across sales assets and training packs.
• Assist delivery of strategic & optimisation initiatives into external sales channels, including updates to work instructions.
• Manage day-to-day tasks, adhoc requests, compliance reporting and other operational tasks as required by stakeholders.
• Handle customer onboarding, trade creations & exceptions management within SLA.
• Support product & price change activity in external channels and perform UAT & PVT responsibilities.
• Balance various sales support tasks and internal/external requests.

Kenntnisse

Excellent communication

Product & price concepts

Analytical skills

Organisational skills

Critical thinking

Stakeholder management

Self-motivated

Jobbeschreibung

Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career. Join the change. Electrify your future.

About the role

The Sales Enablement Chapter within Acquisition Performance & Enablement is responsible for the uplift in strategic sales capability across Consumer Growth (CG) to enable exceptional customer experience and sustainable growth for the future. The Channel Support Specialist will provide administrative support, deliver to sales readiness activities and other associated tasks with the key objective of enabling improved sales outcomes. This is a temporary, secondment/contract opportunity until 2 April 2027.

What you’ll be doing:

• Support sales readiness activity required for the implementation of product & price change events including internal and external stakeholder queries, content updates across sales assets and external training packs & scripting.
• Support the delivery of strategic & optimisation initiatives into external sales channels including updates to work instructions and delivery of processes.
• Manage other sales support workload including day to day tasks, adhoc requests, compliance reporting and other operational tasks as required by internal & external stakeholders.
• Customer onboarding, trade creations & exceptions management within SLA.
• Overflow & delivery of product & price change activity into external sales channels and perform UAT & PVT responsibilities.
• Manage other sales support workload including day to day tasks, adhoc requests and other operational tasks as required by internal & external stakeholders.

What you’ll bring:

• Excellent communication skills and confidence liaising with external vendors and partners.
• Ability to understand product and pricing concepts.
• Analytical, conceptual and organisational skills.
• Demonstrated critical thinking and problem solving skills.
• Ability to manage numerous stakeholders and administrative tasks/requests.
• Self-motivated, achievement oriented, with a strong sense of timeliness.

We'd love to see your application by: Sunday 1 November 2026.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.*

#LI-PT1 Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is proud to be a WORK180 Endorsed Employer for All Women. At AGL, we use some AI-enabled tools to support recruitment administration. All hiring decisions are made by hiring leaders and Talent Solutions professionals, with human oversight throughout. Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary. The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy. AGL does not accept agency submissions unless approval has been granted by a member of the Talent Solutions team. Candidates submitted by an agency without approval will not be considered by AGL.

Location Docklands VIC 3008

Job Family Group Sales

At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, move and work. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our customers and communities, and take action to shape a better future for all. As life changes, we join the change, constantly evolving over more than 188 years. Today we bring all that know-how to transform how Australians produce, share and consume energy. We’re investing in new ideas, partnerships and infrastructure – renewing and expanding our portfolio of sources and products to help make them more sustainable, reliable, affordable and useful. We’ll continue to innovate in energy and other essential services to enhance the way Australians live, and to help preserve the world around us for future generations.