Change - Senior Change Manager

Uniting NSW & ACT; City of Parramatta; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Flexible hybrid working

Fitness Passport access

Extra annual leave

Employee discounts

Job summary

Uniting NSW & ACT is seeking a Senior Change Manager to lead the people side of enterprise-wide transformation, shaping how our people experience and adopt significant changes across technology, processes, structures and ways of working.

You will partner with senior leaders and project teams to ensure change is understood, embraced and embedded, providing mentoring and guidance to a team of up to four practitioners while contributing to the enterprise Change Management Framework.

Qualifications

• Significant Change Management experience across complex organisational or technology transformations.
• End-to-end change management experience from strategy to adoption.
• Experience leading teams with direct reports and developing capability.
• Proven track record delivering change across large-scale enterprise programs.
• Strong stakeholder engagement and sponsorship abilities.

Responsibilities

• Develop and deliver end-to-end change strategies for major initiatives.
• Lead change impact assessments, communications, learning, readiness and adoption activities.
• Embed change management throughout the project lifecycle with project teams.
• Coach senior leaders and people leaders to sponsor and reinforce change.
• Manage risks, opportunities and stakeholder feedback to drive practical solutions.
• Support leaders and teams to understand and adopt new ways of working.
• Mentor and guide less experienced change practitioners.
• Lead and develop a team of up to four change practitioners.
• Contribute to Uniting's Change Management Framework, tools and standards.
• Champion a One Uniting approach to change across programs.

Skills

Change management

Stakeholder engagement

Leadership

Team leadership

Communication

Facilitation

Problem solving

Negotiation

Risk management

Agile/Prosci

Education

Graduate or postgraduate qualifications in organisational change, organisational psychology, communications or management

Tools

Prosci/ADKAR

Kotter framework

Job description

Make change meaningful at Uniting

At Uniting, we believe successful change starts with people.

We’re looking for an experienced Senior Change Manager to join our Change Management team and lead the people side of strategic, enterprise-wide transformation. This is an opportunity to shape how our people experience and adopt significant changes across technology, processes, organisational structures and ways of working.

You’ll work across complex programs and projects, partnering with senior leaders, executives, project teams and people leaders to ensure change is understood, embraced and successfully embedded.

As a trusted change advisor, you’ll bring structure, energy and a people-centred approach to transformation — helping Uniting achieve meaningful and sustainable business outcomes.

About the role

As Senior Change Manager, you will lead the development and delivery of end-to-end change strategies across major organisational initiatives.

You’ll be responsible for:

• Developing and implementing change management strategies that maximise adoption, minimise resistance and deliver sustainable outcomes.
• Leading change impact assessments, stakeholder engagement, communications, learning, readiness and adoption activities.
• Partnering with program and project teams to embed change management throughout the project lifecycle.
• Building strong relationships with senior leaders, executives and people leaders, coaching them to effectively sponsor, lead and reinforce change.
• Using data, insights and stakeholder feedback to identify risks, barriers and opportunities and develop practical solutions.
• Supporting leaders and teams to understand what change means for them and confidently adopt new ways of working.
• Providing mentoring, guidance and quality assurance to less experienced change practitioners.
• Leading and developing a team of up to four change practitioners, including allocating work, supporting capability development and maintaining quality standards.
• Contributing to the ongoing development and maturity of Uniting’s enterprise Change Management Framework, tools, standards and practices.
• Championing a consistent One Uniting approach to change across programs and projects.
• Supporting continuous improvement and keeping up to date with emerging change management practices and industry trends.
• Ensuring change activities are delivered in a way that supports Uniting’s strategic priorities, values and commitment to person-centred service delivery.
• Promoting a safe, inclusive and supportive workplace where everyone feels valued and respected.

About you

You’re an experienced change professional who knows that successful transformation is about more than implementing a new system or process — it’s about helping people understand, adapt and thrive through change.

To be successful in this role, you will have:

• Significant Change Management experience across complex organisational, technology or business transformation initiatives.
• Demonstrated end-to-end change management experience, from developing the change strategy and conducting impact assessments through to stakeholder engagement, communications, learning, readiness, implementation and sustained adoption.
• Previous experience leading people with direct reports — including allocating work, providing coaching and feedback, developing capability and supporting team performance.
• A proven track record of delivering change across large-scale enterprise programs or complex transformation initiatives.
• Strong experience partnering with senior leaders, executives and project teams to influence outcomes and build effective change sponsorship.
• The ability to manage multiple change initiatives and competing priorities while maintaining a strong focus on quality and outcomes.
• Excellent stakeholder engagement, communication and facilitation skills, with the ability to engage audiences at all levels.
• Strong problem-solving, negotiation, mediation and conflict-resolution skills.
• Experience using recognised change management methodologies such as Prosci/ADKAR, Kotter or similar frameworks.
• The ability to work collaboratively while also taking ownership and operating independently.
• A strong understanding of Work Health & Safety and risk management principles.

It would be great if you also have

• Prosci Change Management or Agile certification.
• Graduate or postgraduate qualifications in organisational change, organisational psychology, communications, management or a related discipline.
• Experience delivering large-scale enterprise or technology transformation across geographically dispersed teams.
• Experience working within the not-for-profit, health, community or human services sector.
• Experience leading and developing other change practitioners.

Should you have any questions, please contact Dina Oraha at ******@uniting.org

Why Uniting?

Join more than12,000+ employeesworking together to inspire people, enliven communities, and confront injustice.

• Access to outstanding not-for-profit salary packaging, helping you pay less tax and take home more of your income. Better still, your full annual benefit is available from 1 April 2026, allowing you to maximise your tax savings from the start of the FBT year.
• Flexible hybrid working.
• Access to Fitness Passport, providing discounted access to hundreds of gyms, pools, and fitness facilities across Australia to help you live your best life.
• Additional paid leave options, including the opportunity to purchase extra annual leave.
• Exclusive employee discounts through our U Rewards program.
• The chance to do meaningful work every day for an organisation committed to inspiring people, enlivening communities, and confronting injustice.

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value, it’s how we work. We welcome people from all backgrounds, experiences, and identities and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all ages, cultural backgrounds, faiths, genders, and sexual orientations.

If you require adjustments to participate in our recruitment process, please let us know.