Change Manager - PeopleConnect

Western Health; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Health & wellbeing

Flexible work arrangements

Scholarships

Job summary

Western Health is seeking a Change Manager - Project PeopleConnect to lead change strategy, communications and training for the ERP/HRIS rollout across multiple sites in Victoria. You will engage stakeholders and partner with the project team to ensure timely adoption of new HR systems including HR Service Management and Rostering.

To succeed you will have proven ADKAR/PROSCI experience, strong communication skills and the ability to drive cross-functional change in a large, multi-site

Qualifications

• Demonstrated experience developing change strategy and plan through to implementation using ADKAR or similar methodology on ERP/Rostering or Digital Project (e.g. SAP SuccessFactors or equivalent).
• Demonstrated experience developing Communication Strategy focussed on internal communications and training.
• Demonstrable experience influencing stakeholders in large, multi-site and complex workforce.
• Experience conducting change impact assessments and stakeholder analysis.
• Strong written and verbal communication skills with experience designing stakeholder communications.

Responsibilities

• Lead Change Strategy and Analysis aligned to PROSCI/ADKAR or equivalent framework.
• Lead Communications Strategy and Planning.
• Lead Project Stakeholder Engagement, including workshops, briefings and feedback mechanisms.
• Lead Training Strategy and Planning, undertaking needs analysis and coordinate training delivery.

Skills

Change management

Communication

Stakeholder engagement

Training strategy

Project management

Tools

SAP SuccessFactors

HRIS

Job description

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Executive Division: People Culture & Communications

Division: People & Culture Operations & Workforce Systems

Program: People & Culture Operations & Workforce Systems

Department: Project PeopleConnect

Enterprise Agreement: Health and Allied Services, Managers and Administr

Job Function: Administration & Leadership

Role Summary:

• Location: Footscray Hospital
• Employment Type: Full-Time, Fixed-Term (2 years)
• Salary: Admin Grade 5 (commensurate w/ experience) + Superannuation + Salary Packaging

About the role:

Western Health is on an ambitious journey to continually enhance our employee experience. With the successful go-live of PeopleHub and TalentHub (SAP SuccessFactors), Project PeopleConnect (PC) has delivered the organisation’s first fully integrated Human Resources Information System (HRIS).

The next phase of Project PeopleConnect includes the introduction of two new HR Platforms:

• HR Service Management (HRSM) will provide a centralised, digital platform for employees and managers to access HR support, policies, knowledge articles, and service requests. By introducing standardised workflows and case management, HRSM will improve transparency, reduce manual effort, and enhance the responsiveness and consistency of People & Culture services.
• RosterHub, which will introduce RLDatix Optima, a cloud-based rostering, time and attendance solution, and the award interpretation engine supporting SAP Payroll. Delivered in partnership with the Royal Melbourne Hospital and the Royal Women’s Hospital, RosterHub will strengthen rostering practices, improve accuracy, and significantly reduce manual effort for employees, managers, and Payroll Services.

Key responsibilities:

The Change Manager - Project PeopleConnect is responsible for the change management, communications and training activities. The position will engage and collaborate with stakeholders to develop effective project communications and assist employees, managers and internal People & Culture team to be aware timelines, milestones and changes that impact their work. Working with the project manager the position will support the development of executive reporting for the steering committee and executive committee. Change management is an important component of this project, as such the position will have a strong ability to develop interpersonal relationships with working group and lead the transition of People and Culture administrative tasks to the new HRIS. You will become a trusted partner and culture champion for PeopleHub. Project PeopleConnect is a once in a generation shift in the way Western Health operates, how we communicate this to our workforce will determine the success of the project implementation.

Lead Change Management activities for Project PeopleConnect including:

• Lead Change Strategy and Analysis aligned to PROSCI/ADKAR or equivalent framework
• Lead Communications Strategy and Planning
• Lead Project Stakeholder Engagement, including workshops, briefings and feedback mechanisms
• Lead Training Strategy and Planning, undertaking needs analysis and coordinate training delivery

About you:

• Demonstrated experience developing comprehensive change strategy and plan through to implementation using ADKAR or similar methodology on ERP/Rostering or Digital Project (e.g. SAP SuccessFactors or equivalent)
• Demonstrated experience developing Communication Strategy focussed on internal communications and training
• Demonstrable experience influencing stakeholders in large, multi-site and complex workforce
• Experience conducting change impact assessments and stakeholder analysis
• Strong written and verbal communication skills with experience designing stakeholder communications

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach servicesto aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Closing date: 11:59pm on10 August 2026.

Enquiries: For further information about this role, contact Michael Garnett via [e-mail].

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.