Change Analyst, Learning Systems

Western Sydney University; Penrith City Council; Hybrid; AUD 109,000 - 117,000; Full time

Benefits offered by this job

17% Superannuation

Leave loading

Flexible working arrangements

Job summary

Western Sydney University is seeking a skilled Change Analyst to support the adoption of learning and teaching systems across Kingswood and Parramatta South campuses. The role focuses on assessing impacts on people, processes and technology, and identifying readiness and capability gaps.

You will work with Learning and Teaching, ITDS and program teams, develop user‑facing training, guidance materials and dashboards to inform decisions and strengthen adoption.

Qualifications

• Tertiary qualification in a relevant discipline or equivalent experience.
• Experience as Change Analyst or similar in digital transformation.
• Advanced change impact assessment, stakeholder readiness evaluation.
• Strong analytical, problem-solving and communication skills.
• Experience developing or delivering training in higher education context.

Responsibilities

• Provide specialist change analysis to support the adoption of learning and teaching systems.
• Assess impacts on people, processes, systems and ways of working.
• Identify stakeholder readiness and capability requirements.
• Collaborate with Learning and Teaching, ITDS, the organisational change team, program teams, the PMO and other stakeholders.
• Develop user-focused training content, guidance materials and documentation.
• Produce reporting, dashboards and insights to inform decisions and strengthen adoption.

Skills

Change analysis

Digital transformation experience

Stakeholder analysis

Communication skills

Training delivery experience

Higher education context understanding

Education

Tertiary qualification in a relevant discipline

Job description

• Full-time, 12 month fixed term contract HEW Level 7.
• Kingswood and Parramatta South campus with flexible working arrangements
• Salary: $108,659 – $117,202 per annum, plus 17% Super and Leave Loading.

Assess organisational impacts and readiness to support adoption of learning and teaching systems across the University.

The Opportunity

You will provide specialist change analysis to support the adoption of learning and teaching systems initiatives across the University. You will assess how proposed changes affect people, processes, systems and ways of working, while identifying stakeholder readiness and capability requirements.

You will collaborate with Learning and Teaching, ITDS, the organisational change team, program teams, the portfolio management office and other key stakeholders. Using impact assessments, stakeholder analysis and adoption data, you will identify risks, resistance patterns and capability gaps, then translate these findings into practical change approaches.

You will develop user-focused plans, training and communication content, guidance materials and supporting documentation. You will also produce reporting, dashboards and insights that inform decisions, strengthen adoption approaches and support continuous improvement.

What Success Looks Like:

• Deliver clear change impact assessments covering people, processes, systems and ways of working.
• Generate evidence-based insights from stakeholder readiness, engagement and adoption data.
• Translate user insights into practical training, communication and guidance materials.
• Validate clear, accessible adoption resources with subject matter experts.
• Develop reporting and dashboards that inform decisions and improve change approaches.

Please refer to the Position Description for full details.

About You

• A tertiary qualification in a relevant discipline, or equivalent experience.
• Demonstrated experience in a Change Analyst or similar role supporting digital transformation initiatives.
• Advanced capability in change impact assessment, stakeholder analysis and readiness evaluation.
• Strong analytical, problem-solving, stakeholder engagement and communication skills.
• Experience developing or delivering training activities, with an understanding of the higher education context.

Benefits

We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Amy Simpson Deeks, Director, Organisational Change via [e-mail]. Please include the job reference code REF1807O
• Closing Date: 11:59pm, Sunday 13th September 2926
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• Please note there will be a requirement for you to be based at our Kingswood and Parramatta South campus weekly

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [e-mail].

About Weste

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.