Centre Technician - Springwood

Pirtek; Brisbane; On-site; AUD 30,000 - 47,000; Full time

Job summary

Pirtek is seeking a motivated Centre Technician for their Service & Supply Centre in Springwood, Brisbane. You will support daily hose service centre operations and learn hose assembly, machine/weld and pipe-bending procedures.

Ideal candidates have a strong customer service mindset, good communication skills, a mechanical background, and a current manual driver's license. Training will be provided with opportunities to progress to Mobile Service Technician.

Qualifications

• Experience in customer service is essential.
• A practical mechanical background is preferred.
• Strong verbal and written communication skills are required.
• Competence with computers and basic literacy/numeracy is expected.
• Ability to follow instructions and work as part of a team.
• Priority given to candidates with WHS understanding and safety awareness.

Responsibilities

• Deliver consistent, high-quality service to customers at the centre.
• Learn hose assembly, machine/weld, and pipe-bending procedures.
• Attend to customers at the counter and on the phone.
• Perform data entry and stock control duties.
• Pick up and deliver goods as required.
• Work under supervision and report to the Operations Manager.

Skills

Customer service

Telephone manner

Verbal communication

Written communication

Instruction following

Mechanical background

Computer literacy

Team player

WHS knowledge

Job description

Proudly Australian, with over 46 years in the business and 108 locations across Australia, Pirtek specialises in fluid transfer solutions through mobile “on-site” service with replacement of hydraulic and industrial hose and fittings. Pirtek Springwood requires a motivated, enthusiastic person who takes pride in their work to join their team as a Centre Technician for their Service & Supply Centre. Take this opportunity to become part of a company that offers stability and a positive, fulfilling work environment.

• Mechanical Aptitude is preferred
• Trades Assistant preferre

The Company

Proudly Australian, with over 46 years in the business and 108 locations across Australia, Pirtek specialises in fluid transfer solutions through mobile “on-site” service with replacement of hydraulic and industrial hose and fittings. Pirtek Springwood requires a motivated, enthusiastic person who takes pride in their work to join their team as a Centre Technician for their Service & Supply Centre. Take this opportunity to become part of a company that offers stability and a positive, fulfilling work environment.

The Role

As a Centre Technician you will be expected to deliver consistent, accurate, high quality service to our customers. You will become a passionate and energetic team member with excellent skills in communication. The job will challenge you to provide solutions and build relationships with a varying range of customers.

You will be provided with training and work towards advancing to a Mobile Service Technician. You will report to the Operations Manager.

General Tasks

• Support in daily operation of the Hose Service Centre
• Learn hose assembly, Machine / Weld and pipe-bending procedures
• Attend to customers’ needs at the counter and on the phone
• Data entry and stock control duties
• Pick-up and deliver goods as required

You

To be considered for this position you will ideally have:

• A strong understanding of customer service
• Good telephone manner
• Excellent verbal and written communication skills
• Ability to carry out instruction
• A knowledge of the industry or similar type
• Mechanical background
• Ability to operate machinery, use tools and measuring devices accurately
• Current Manual Drivers' License
• Be computer literate and have good literacy and numeracy skills
• Well-presented and groomed
• Strong work ethic and pride in workmanship
• Ability to prioritise to meet deadlines and problem solve
• Desire to be a team player
• An understanding of WHS and Safe Work Practices
• Currently living in / near or willing to relocate to Springwood or surrounding areas