Centre Technician and Trade Counter Sales Elizabeth

Pirtek International; Adelaide; On-site; AUD 52,000 - 70,000; Full time

Job summary

Pirtek Elizabeth is seeking a motivated Centre Technician to join our team. You will deliver consistent, high quality service to customers at the hose service centre, handle counter and phone inquiries, and learn hose assembly, machine/weld and pipe-bending procedures.

You will receive training toward a long-term career path in Mobile Sales and Service Technician, Sales or Operations, with an emphasis on teamwork, safety and reliable problem solving.

Qualifications

• A strong understanding of customer service.
• Excellent verbal and written communication skills.
• Ability to carry out instructions.
• Knowledge of the industry or similar type.
• Trade certificate is an advantage but not essential.
• Ability to operate machinery, use tools and measuring devices.
• Current driver’s licence – manual license preferred.
• Be computer literate with good literacy and numeracy.
• Well presented and groomed.
• Strong work ethic and pride in workmanship.
• Ability to prioritise to meet deadlines and problem solve.
• Desire to be a team player.
• Live within a reasonable distance to the business.
• Understanding of WHS and Safe Work Practices.
• Maintain neat and tidy dress and appearance per Pirtek Dress Code Policy.

Responsibilities

• Support in daily operation of the Hose Service Centre.
• Learn hose assembly, Machine/Weld and pipe-bending procedures.
• Assist to customers' needs at counter and on the phone.
• Pick-up and deliver goods as require.

Skills

customer service

telephone etiquette

verbal communication

written communication

instruction following

driving license

computer literacy

team player

WHS knowledge

Education

Trade certificate (advantage)

Tools

Measuring devices

Machinery operation

Job description

Pirtek, a proudly 100% privately owned Australian company with 46 years in the business, is an international success story specialising in mobile "on-site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due to a philosophy based on service excellence, a proactive and planned business approach and creating a positive fulfilling work environment.

Pirtek Elizabeth requires a motivated and enthusiastic person who takes pride in their work to join their team as a Centre Technician.

The Role

As a Centre Technician you will be expected to deliver consistent, accurate, high quality service to our customers. You will become a passionate and energetic team member with excellent skills in communication. The job will challenge you to provide solutions and build relationships with a varying range of customers.

You will be provided with training towards a long-term goal of advancing into other roles within the business, of Mobile Sales and Service Technician, Sales or Operations.

General Tasks

• Support in daily operation of the Hose Service Centre
• Learn hose assembly, Machine/Weld and pipe-bending procedures
• Assist to customers' needs at counter and on the phone
• Pick-up and deliver goods as require

You

To be considered for this position you will ideally have:

• A strong understanding of customer service
• Good telephone manner
• Excellent verbal and written communication skills
• Ability to carry out instructions
• A knowledge of the industry or similar type
• Trade certificate is an advantage but not essential
• Ability to operate machinery, use tools and measuring devices
• Possess a current drivers' licence – Ability to drive manual is essential
• Be computer literate and have good literacy and numeracy skills
• Well presented and groomed
• Strong work ethic and pride in workmanship
• Ability to prioritise to meet deadlines and problem solve
• Desire to be a team player
• Live within a reasonable distance to the business
• An understanding of WHS and Safe Work Practices
• Maintain neat and tidy dress and appearance in line with Pirtek Dress Code Policy