Centre Manager

Success Tutoring Australia Pty; New South Wales; Híbrido; AUD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training in the Success Tutoring progr

Descripción de la vacante

Success Tutoring is seeking a Centre Manager to run our tutoring centre day to day. You will be the first point of contact for families, guiding them through the program and leading a team of tutors so every session runs smoothly.

You will own enrolment goals and collaborate with the owner on growth. This role suits someone who enjoys people, prides themselves on a well-run operation and is motivated by seeing students succeed. Availability for after-school and weekend hours is required.

Formación

• Experience leading a team in education, retail, hospitality or another service business.
• Confident, warm communication with parents and staff.
• Comfortable with targets and with conversations about enrolling.
• Organised and comfortable with everyday software.
• Availability for after-school and weekend hours.
• Background in education or customer service welcome but not essential.

Responsabilidades

• Welcome families, run assessments and explain the program to new parents.
• Lead, roster and support the tutor team.
• Keep in touch with current families about their child's progress.
• Manage enrolments, timetable and day-to-day centre operations.
• Work with the owner on local marketing and enrolment goals.

Conocimientos

Team leadership

Parent communication

Target orientation

Organisation

Educación

Education or customer service background

Herramientas

Office software

Descripción del empleo

We are looking for a Centre Manager to lead our tutoring centre day to day.

You will be the first person families meet. You will guide parents through how the program works, look after current families, and lead a team of tutors so every session runs smoothly and every student is encouraged. You will also own the centre's enrolment goals and work closely with the owner on growing the centre.

This role suits someone who enjoys people, takes pride in a well-run operation and is motivated by seeing students succeed.

Responsibilities

• Welcome families, run assessments and explain the program to new parents
• Lead, roster and support the tutor team
• Keep in touch with current families about their child's progress
• Manage enrolments, the timetable and day-to-day centre operations
• Work with the owner on local marketing and enrolment goals

Requirements

• Experience leading a team in education, retail, hospitality or another service business
• Confident, warm communication with parents and staff
• Comfortable with targets and with conversations about enrolling
• Organised and comfortable with everyday software
• Availability for after-school and weekend hours

Qualifications

• A background in education or customer service is welcome but not essential

Benefits

• Training in the Success Tutoring program and centre systems

Child safety

Success Tutoring is committed to the safety and wellbeing of every child we teach. Because this role involves working with children, the successful applicant will need a valid NSW Working With Children Check before starting, and will be asked for references.

A background in education or customer service is welcome but not essential; Experience leading a team in education, retail, hospitality or another service business; Confident, warm communication with parents and staff; Comfortable with targets and with conversations about enrolling; Organised and comfortable with everyday software; Availability for after-school and weekend hours