Centre Manager

Belgravia Health and Leisure Group Pty Ltd; Kurrajong; On-site; AUD 95,000 - 130,000; Full time

Job summary

Belgravia Leisure is seeking a Centre Manager to lead Michael Clarke Recreation Centre, ensuring exceptional customer experience and operational excellence.

You will manage the centre’s operations, finances and programs, lead a team, engage with stakeholders and Council, and drive growth and community impact.

Qualifications

• Experience managing a leisure or aquatic facility.
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• Strong communication and influencing skills.
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• Knowledge of health and safety legislation.
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• Experience in operational, financial and people planning.
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• Current CPR and First Aid certifications.
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• National Police Check and WWC clearance.
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• Ability to engage stakeholders and council partners.
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• Proven leadership in developing high-performance teams.
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Responsibilities

• Ensure the safety and wellbeing of visitors and staff through policies and procedures.
• Coach and develop leaders to meet KPIs through performance plans.
• Lead a high‑performance, community-minded culture through visible leadership.
• Achieve budgeted performance targets and financial objectives.
• Maintain a strong relationship with Liverpool City Council.
• Deliver a high-value customer service proposition addressing client needs.
• Recruit energetic, diverse staff aligned to the Centre vision.
• Train staff to ensure capability and objective achievement.
• Identify staff and develop clear career progression paths.
• Maintain facilities to approved standards per contract requirements.

Skills

People leadership

Communication

Health & safety

Budget management

Strategic planning

Team development

Negotiation

Customer service

Education

CPR Certificate

First Aid Certificate (Level 2)

National Police Check

NSW Working with Children Check

Legal working rights in Australia

Job description

NSW, Michael Clarke Recreation Centre - Carnes Hill 2171

• 12 month Maternity leave position
• Make a real difference to the community
• Great opportunity with a growing and entrepreneurial organisation

We are looking for an up and coming people leader to coach, inspire and lead the team atMichael Clarke Recreation Centre!

About the Centre

Michael Clarke Recreation Centre is an iconic facility, owned by Liverpool Council and proudly managed by Belgravia Leisure. The facility contains a state of the art health club, indoor stadium, event and function facilities, kiosk and child care.

Named after the legendary former international cricketer and captain of the Australian Test team, the Michael Clarke Recreation Centre offers a wide range of sports, including basketball, netball, badminton, tennis and indoor soccer. The health club offers a full range of group fitness classes, personal training, functional training and fitness programs for people of all ages and abilities.

The Role

An exciting opportunity has arisen for a suitably qualified and experienced Centre Manager to lead the team to deliver exceptional customer experience on a full time basis.

Responsible for the management of this fantastic facility, the team at the Centre and our local community, you are fully accountable for the Centre’s operational, financial and program deliverables.

You will develop and execute plans through engagement with the Centre’s leadership team, key stakeholders and the Liverpool Council. With an experience in sales, financial and risk management, you will continue to drive the Centre’s overall success.

Key Accountabilities

• Ensure the safety and well-being of visitors and employees through effective planning and oversight of polices, processes and procedures.
• Coach and develop leaders to deliver on KPIs through engagement, performance planning and individual development plans.
• Lead and drive a high performance community minded culture through highly visible and hands-on leadership and team engagement.
• Achievement of budgeted performance targets.
• Maintain a high value relationship with Liverpool City Council
• Implement a high value customer service proposition that addresses the needs of the client base.
• Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre.
• Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
• Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
• Maintain facilities to approved standards in line with contract requirements.

About You

You will be a up and coming leader, who drives with vision and energy. You are passionate about leisure, wanting to join a growing organisation. You will be able to share insights into how you have successfully shaped high performance teams into business actions. You can easily articulate the link between employee engagement and exceptional business performance.

Essential Skills and Qualifications:

• A minimum 2 years’ experience in managing a similar leisure or aquatic facility
• Highly developed communication skills with a flair for positive influencing and negotiating win‑win outcomes
• Sound knowledge of health and safety legislation
• Experience in planning and execution of operational, financial and people plans to successful outcomes
• Current CPR Certificate
• Current First Aid Certificate (Level 2)
• National Police Check
• NSW Working with Children Check
• Legal working rights in Australia

Desirable:

• Tertiary qualifications in a related field and/or extensive experience (4 to 5 years) in Centre Management

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.

- Allowing a short video submission describing their application for the job

- Allowing a support person during an interview

We're happy to adjust our recruitment process to support accessibility needs - reach out to us [e-mail]

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement