Centre Manager

Belgravia Health & Leisure Group; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Belgravia Health & Leisure Group is seeking a Centre Manager for WaterMarc Banyule in Greensborough to lead a very large team and deliver exceptional guest experiences at Victoria's premier aquatic facility. You will be responsible for operational, financial and program deliverables, including driving community engagement and access to leisure for diverse groups.

You will identify community needs, deliver aquatic programs, and contribute to fundraising for the Belgravia Foundation, ensuring

Qualifications

• Full-time work rights in Australia.
• Current First Aid and CPR Certificate.
• Pool Lifeguard Certificate.
• Obtain a valid Working with Children Check and National Police Check.

Responsibilities

• Ensure the venue meets service and financial outcomes expected by customers and stakeholders.
• Ensure safety and wellbeing of visitors and team members through policies and procedures.
• Coach and develop teams to achieve KPIs through performance planning and development plans.
• Achieve budgeted net profit targets by managing expenses and revenue drivers.
• Build strong relationships with contract partners and community stakeholders.
• Deliver a high-value customer service proposition addressing client needs.

Skills

Leadership

Interpersonal skills

Coaching

Education

First Aid and CPR Certificate

Pool Lifeguard Certificate

Working with Children Check

National Police Check

Job description

VIC, Watermarc Banyule - Greensborough 3088

Lead one of Belgravia’s largest teams and premier venues

Unlock career progression throughout Belgravia

High impact, community focused role, driving real change

About the Centre:

WaterMarc Banyule is the largest aquatic and leisure facility in Victoria's northern region. This multi-activity regional facility serves the Greensborough community and surrounding suburbs. Facilities include an indoor 50‑metre Olympic swimming pool, Learn to Swim pool. spa, sauna and steam room facilities and waterslide. Additional facilities include personal training, pool parties, childcare and a Health Link Café.

About the Role:

Reporting directly to the Business Operations Manager, the Centre Manager for WaterMarc Banyule will be fully accountable for the Centre’s operational, financial and program deliverables while delivering and driving exceptional customer service.

This is an exciting opportunity for a suitably qualified and experienced Venue Manager to lead a very large team of passionate staff, to deliver exceptional guest experiences at this large facility. You will be responsible for the overall management of this fantastic facility, the team at the Centre, and our local community, you are fully accountable for the Centre’s operational, financial and program deliverables.

As the Centre Manager for Watermarc Banyule, you will be required to identify, engage and collaborate with a network of key community members and groups that can assist in the implementation of aquatic programs that will enhance social capital.

You will identify local community needsand deliver programs for those within the disability, diversity and disadvantaged space. You will aso be required to deliver a fundraising strategy for the Belgravia Foundation, with all funds providing programs, services and education that promote access to leisure within the Banyule City Council.

About the Responsibilities:

Ensure the venue meets all service, financial and other outcomes expected by customers and stakeholders

Ensure the safety and wellbeing of visitors and team members through effective planning and oversight of polices, processes and procedures

Coach and develop your teams to deliver on KPIs through engagement, performance planning and individual development plans

Achievement of budgeted net profit targets, including managing expenses and strategic revenue drivers.

Maintain a high value relationship with the contract partner and key community stakeholders

Implement a high value customer service proposition that addresses the needs of the client base

Recruitment and coaching of energetic and passionate team members as required to compliment the team and the vision for the venue

About You:

We are looking for a candidate that demonstrates passion and motivation, including willingness to undertake actions to actively support access and inclusion to all facilities, programs, services, and employment, for all members of the community

The role requires strong interpersonal skills between stakeholders, employees, and our guests

You will need to be a fantastic leader and coach, managing a large team.

Demonstrative experience leading a dynamic and complex business operation, preferably from within the leisure, fitness, aquatic, retail, hospitality or facility management industries

• Full time work rights in Australia
• Current First Aid and CPR Certificate
• Pool Lifeguard Certificate
• Obtain a valid Working with Children Check and National Police Check

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Turn your passion into your career!

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!

Turn your passion into your career!

Why join Belgravia?

We are at the forefront of the Leisure/Recreation and Health/Fitness industry. As part of the larger Belgravia Group of companies with a multi-business shared services model, our core areas of business include health clubs, tourism, wellness, destination spa reports, golf, leisure, aquatic and sporting venues in 400+ locations across Australia and New Zealand (and expanding)!