Centre Administrator Lucknow

Journey Early Learning; Orange City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Retention payment

Childcare discount

Birthday leave

Professional development

Career growth

Leadership exposure

Support Office access

Centre setup

Job summary

Journey Early Learning Lucknow is seeking a Centre Administrator to join the founding Centre Leadership Team and help bring our new centre to life. You’ll sit at the heart of centre operations, supporting your Centre Manager, families navigating their Journey, and ensuring systems run smoothly from workforce administration to reporting.

You’ll work with the Centre Manager and Educational Leader as part of Lucknow’s Centre Leadership Team, with direct connections to Journey’s Support Office

Qualifications

• Excellent organisation and attention to detail.
• Ability to manage competing priorities with confidence.
• Strong written and verbal communication skills.
• Proficiency with systems, databases and Microsoft Office.
• Warm, professional approach with families and visitors.
• Accuracy when working with records, rosters, payroll or financial information.
• Sound judgement and discretion.
• Ability to work autonomously while being part of a wider team.
• Proactive approach to identifying what needs to happen next.
• Commitment to child safety and safeguarding.

Responsibilities

• Centre and workforce administration.
• Rostering and staffing information.
• Payroll and employment administration.
• Enrolments and family communication.
• CRM and data accuracy.
• Reporting and operational information.
• Compliance documentation and records.
• Purchasing and supplier coordination.
• Centre events and community activities.
• WH&S administration.
• General organisation across the centre.

Skills

Excellent organisation

Prioritisation

Written and verbal communication

Microsoft Office

Warm and professional approach

Record accuracy

Discretion and judgement

Autonomy with teamwork

Proactive planning

Child safety awareness

Tools

Microsoft Office

Job description

If you’re the person who keeps everything moving, knows what needs to happen next and enjoys being at the centre of a busy team, this could be your role.

As Centre Administrator at Journey Early Learning Lucknow, you’ll join the founding Centre Leadership Team and play a central role in bringing our new centre to life.

• Competitive remuneration + applicable ECEC Worker Retention Payment
• Journey Childcare Discount, subject to eligibility and applicable terms
• Paid Birthday Leave
• Professional development through Journey Academy
• Genuine opportunities to grow within Journey
• Work closely with your Centre Manager and Centre Leadership Team
• Direct connection with specialist Support Office partners
• Help establish the systems, routines and family experience of a brand-new centre
• Be the operational heartbeat of something new.

Journey Early Learning Lucknow is a brand-new 88-place, five-room centre opening in November 2026.

This isn’t a traditional front-desk administration role.

You’ll sit at the heart of centre operations, supporting your Centre Manager, helping families navigate their Journey experience and making sure the systems behind the centre run smoothly.

From workforce administration and rosters through to reporting, family communication and operational coordination, your work helps give the Centre Leadership Team the information and organisation it needs to make good decisions.

More than reception.

As Centre Administrator, you’ll support areas including:

• Centre and workforce administration
• Rostering and staffing information
• Payroll and employment administration
• Enrolments and family communication
• CRM and data accuracy
• Reporting and operational information
• Compliance documentation and records
• Purchasing and supplier coordination
• Centre events and community activities
• WHS administration
• General organisation across the centre

You’ll also work alongside the Centre Manager, Educational Leader and Early Childhood Teacher as part of Lucknow’s Centre Leadership Team.

You’ll have an ecosystem around you.

You’ll work closely with your Centre Manager while also connecting directly with Journey’s specialist Support Office partners across areas including:

• Capability and Culture
• Finance and Payroll
• Marketing and Experience
• Centre Quality
• National Safeguarding
• IT Support
• Learning and Development

The focus is partnership.

When something requires specialist knowledge, you’ll have people to connect with rather than being expected to work everything out alone.

What you’ll bring

Childcare administration experience is welcomed, but it doesn’t have to be where your experience comes from.

We’d like to hear from candidates with strong administration or coordination experience from environments such as early childhood, education, healthcare, allied health, professional services, schools, community services or other busy customer-facing workplaces.

More important is that you bring:

• Excellent organisation and attention to detail
• Confidence managing competing priorities
• Strong written and verbal communication skills
• Confidence using systems, databases and Microsoft Office
• A warm and professional approach with families and visitors
• Accuracy when working with records, rosters, payroll or financial information
• Sound judgement and discretion
• Confidence working autonomously while remaining part of a wider team
• A proactive approach to identifying what needs to happen next
• A genuine commitment to child safety and safeguarding

Why Journey?

At Journey, the Centre Administrator is part of the broader leadership structure of the centre, not simply an administrative function sitting alongside it.

You’ll work closely with your Centre Manager and Centre Leadership Team, while being connected to Journey’s broader ecosystem of specialist Support Office partners.

Through Journey Academy and wider opportunities across the organisation, you’ll also have the opportunity to continue building your capability and career.

At Lucknow, you’ll get to do that while helping establish a completely new centre from the beginning.

Child safety at Journey

Journey Early Learning is committed to being a Child Safe Organisation and to creating environments where every child is safe, supported, respected and heard.

As a Victorian Early Childhood Employer, we expect all employees to actively uphold the Victorian Child Safe Standards, applicable child protection obligations and Journey’s safeguarding requirements.

Our Centre Administrators are an important part of the child safe culture of our services, including maintaining appropriate confidentiality, accurate records, professional boundaries and recognising when information or concerns need to be escalated.

Journey’s See, Act, Tell Safeguarding Framework supports our teams to recognise concerns, respond appropriately and speak up when something does not feel right.

All appointments are subject to Journey’s pre-employment screening and child safety requirements, including the relevant Working with Children Check and any other checks, qualifications or clearances required for the role.

Journey Early Learning is a Child Safe Organisation and is committed to the safety, wellbeing and protection of all children in our care.