Centre Administrator

Journey Early Learning Group; Bairnsdale; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

ECEC Worker Retention Payment

Journey Academy PD

Growth opportunities

Collaboration with Centre Manager & LT

Support Office access

Systems and processes setup

Job summary

Journey Early Learning Lucknow is seeking a Centre Administrator to join the founding leadership team and help bring a brand-new 88-place, five-room centre to life in November 2026. You’ll be at the heart of centre operations, supporting the Centre Manager and Leadership Team, and ensuring systems run smoothly for families and staff.

You’ll coordinate centre and workforce administration, rostering, payroll, enrolments and communications, with direct links to specialist Support Office partners.

Qualifications

• Excellent organisation and attention to detail.
• Confidence managing competing priorities.
• Strong written and verbal communication skills.
• Confidence using systems, databases and Microsoft Office.
• A warm and professional approach with families and visitors.
• Accuracy with records, rosters, payroll or financial information.
• Sound judgement and discretion.
• Confidence working autonomously while being part of a wider team.
• Proactive in identifying what needs to happen next.
• Commitment to child safety and safeguarding.

Responsibilities

• Centre and workforce administration.
• Rostering and staffing information.
• Payroll and employment administration.
• Enrolments and family communication.
• CRM and data accuracy.
• Reporting and operational information.
• Compliance documentation and records.
• Purchasing and supplier coordination.
• Centre events and community activities.
• WHS administration.
• General organisation across the centre.

Skills

Organisation

Attention to detail

Communication

MS Office

CRM systems

Payroll systems

Data accuracy

Autonomy

Team collaboration

Tools

Microsoft Office

CRM software

Payroll software

Job description

If you’re the person who keeps everything moving, knows what needs to happen next and enjoys being at the centre of a busy team, this could be your role.

As Centre Administrator at Journey Early Learning Lucknow, you’ll join the founding Centre Leadership Team and play a central role in bringing our new centre to life.

• Competitive remuneration + applicable ECEC Worker Retention Payment
• Journey Childcare Discount, subject to eligibility and applicable terms
• Professional development through Journey Academy
• Genuine opportunities to grow within Journey
• Work closely with your Centre Manager and Centre Leadership Team
• Direct connection with specialist Support Office partners
• Help establish the systems, routines and family experience of a brand-new centre
  

Be the operational heartbeat of something new.

Journey Early Learning Lucknow is a brand-new 88-place, five-room centre opening in November 2026.

This isn’t a traditional front-desk administration role.

You’ll sit at the heart of centre operations, supporting your Centre Manager, helping families navigate their Journey experience and making sure the systems behind the centre run smoothly.

From workforce administration and rosters through to reporting, family communication and operational coordination, your work helps give the Centre Leadership Team the information and organisation it needs to make good decisions.

More than reception.

As Centre Administrator, you’ll support areas including:

• Centre and workforce administration
• Rostering and staffing information
• Payroll and employment administration
• Enrolments and family communication
• CRM and data accuracy
• Reporting and operational information
• Compliance documentation and records
• Purchasing and supplier coordination
• Centre events and community activities
• WHS administration
• General organisation across the centre
  

You’ll also work alongside the Centre Manager, Educational Leader and Early Childhood Teacher as part of Lucknow’s Centre Leadership Team.

You’ll have an ecosystem around you.

You’ll work closely with your Centre Manager while also connecting directly with Journey’s specialist Support Office partners across areas including:

• Capability and Culture
• Finance and Payroll
• Marketing and Experience
• National Safeguarding
• IT Support
• Learning and Development
  

The focus is partnership.

When something requires specialist knowledge, you’ll have people to connect with rather than being expected to work everything out alone.

What you’ll bring

Childcare administration experience is welcomed, but it doesn’t have to be where your experience comes from.

We’d like to hear from candidates with strong administration or coordination experience from environments such as early childhood, education, healthcare, allied health, professional services, schools, community services or other busy customer-facing workplaces.

More important is that you bring:

• Excellent organisation and attention to detail
• Confidence managing competing priorities
• Strong written and verbal communication skills
• Confidence using systems, databases and Microsoft Office
• A warm and professional approach with families and visitors
• Accuracy when working with records, rosters, payroll or financial information
• Sound judgement and discretion
• Confidence working autonomously while remaining part of a wider team
• A proactive approach to identifying what needs to happen next
• A genuine commitment to child safety and safeguarding
  

Why Journey?

At Journey, the Centre Administrator is part of the broader leadership structure of the centre, not simply an administrative function sitting alongside it.

You’ll work closely with your Centre Manager and Centre Leadership Team, while being connected to Journey’s broader ecosystem of specialist Support Office partners.

Through Journey Academy and wider opportunities across the organisation, you’ll also have the opportunity to continue building your capability and career.

At Lucknow, you’ll get to do that while helping establish a completely new centre from the beginning.

Ready to be at the centre of something new?

If you’re an organised, capable administrator who likes being the person people can rely on, we’d love to hear from you.

Join the founding team and help bring Journey Early Learning Lucknow to life.

Child safety at Journey

Journey Early Learning is committed to being a Child Safe Organisation and to creating environments where every child is safe, supported, respected and heard.

As a Victorian Early Childhood Employer, we expect all employees to actively uphold the Victorian Child Safe Standards, applicable child protection obligations and Journey’s safeguarding requirements.

Our Centre Administrators are an important part of the child safe culture of our services, including maintaining appropriate confidentiality, accurate records, professional boundaries and recognising when information or concerns need to be escalated.

Journey’s See, Act, Tell Safeguarding Framework supports our teams to recognise concerns, respond appropriately and speak up when something does not feel right.

All appointments are subject to Journey’s pre-employment screening and child safety requirements, including the relevant Working with Children Check and any other checks, qualifications or clearances required for the role.

Journey Early Learning is a Child Safe Organisation and is committed to the safety, wellbeing and protection of all children in our care.