Cellar Door Assistant

Seppeltsfield Wines; Seppeltsfield; On-site; AUD 30,000 - 60,000; Part time

Job summary

A renowned winery in South Australia is seeking casual Cellar Door Assistants. Responsibilities include providing exceptional customer service, hosting wine tastings, and achieving sales targets. Candidates should possess excellent communication skills and a Responsible Service of Alcohol certificate. This role is ideal for individuals with a passion for wine and customer interaction.

Qualifications

• Enthusiasm and flair for providing great customer experience.
• Willingness to learn about wine.
• Experience in sales role is preferred.

Responsibilities

• Provide professional and friendly service to customers.
• Host wine tastings and estate tours.
• Contribute to the achievement of sales revenue targets.

Skills

Excellent communication skills

Good wine knowledge

Customer service experience

Education

Responsible Service of Alcohol certificate

Job description

The Randall Wine Group has significant vineyard holdings across most growing regions in South Australia. The largest producer of luxury bulk wine, we are also famous for our wine brands, Penny’s Hill Wines in McLaren Vale, Gemtree Wines in McLaren Vale and Seppeltsfield Wines in the Barossa.

Seppeltsfield was established in 1851 in the Barossa Valley by Joseph and Johanna Seppelt, just 15 years after the European settlement of South Australia. Steeped in rich Barossan heritage, the Estate is considered a true national treasure which helped shape the history of the Australian wine industry.

Our ambition at Seppeltsfield is to deliver a world class destination and visitor experiences.

About the Position

We are recruiting for additional casual Cellar Door Assistants with availability to work regularly across a 7 day roster, based at our Award winning Seppeltsfield Cellar Door.

The team are ambassadors for our brand.

The purpose of the role is to deliver an exceptional customer experience and achieve wine sales through delivering a high standard of service and wine education.

Key Responsibilities

• Providing professional and friendly service to customers
• Hosting wine tastings, private experiences and estate tours
• Sharing product and brand information to guests
• Maintaining the presentation of the cellar door
• Contribute to the achievement of sales revenue targets
• Support the delivery of events on site as required

About You

We are looking for the very best people who have enthusiasm and flair, coupled with a positive and vibrant approach. Excellent communication skills and good wine knowledge (or a willingness to learn) is a must.

Responsible Service of Alcohol certificate is essential.

To Apply

Please apply via SEEK and include a cover letter with your availability (days and hours that you can work).

Application Questions:

• How many years' experience do you have as a Cellar Door Assistant?
• Do you have experience in a sales role?
• Which of the following statements best describes your right to work in Australia?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• Have you worked in a role which requires a sound understanding of the styles and properties of wine?
• Do you have customer service experience?
• What's your expected hourly rate?