CDSCC ICT Network Technician

CSIRO; Canberra; On-site; AUD 94,000 - 114,000; Full time

Benefits offered by this job

9-day fortnight

Generous superannuation

Job summary

CSIRO is seeking an ICT Network Technician for the Canberra Deep Space Communication Complex (CDSCC). You will be responsible for maintaining and supporting the complex network, telecommunications and data cabling, ensuring reliable, secure operations in a highly specialised environment.

You will gain hands-on experience across enterprise networking, Wi-Fi, cybersecurity, and end-user support while working with CSIRO, NASA and international partners.

Qualifications

• A tertiary IT qualification or strong networking fundamentals.
• Experience in enterprise IT helpdesk or fault diagnosis.
• Ability to install, configure and troubleshoot network equipment.
• Ability to document technical information clearly.
• Self-motivated with ability to work independently and in a diverse team.

Responsibilities

• Provide first-line support for enterprise network services and resolve connectivity issues.
• Support and maintain LAN, Wi-Fi, telephony, and communications infrastructure at CDSCC.
• Assist with installation, configuration, and upkeep of network equipment and cabling.
• Troubleshoot and document network hardware/software issues to ensure reliable service.
• Provide technical support to staff for computers, mobile devices, and wireless connectivity.
• Collaborate with CSIRO, NASA, JPL and other stakeholders to maintain secure, high-performing ICT services.
• Contribute to a safe, inclusive and professional workplace while supporting mission-critical operations.

Skills

TCP/IP networking

Subnetting

VLANs

Routing

Switching

Firewall concepts

Helpdesk experience

Technical documentation

Independent work

Team collaboration

Education

Bachelor's degree in IT or Networking

Tools

Cisco networking equipment

Unix/Linux

Windows

Job description

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation .

Role highlights

• Contribute to NASA’s Deep Space Network by supporting critical ICT systems
• Join a skilled team and learn and work across diverse technologies
• Join CSIRO's – Canberra Deep Space Communication Complex!

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au and CDSCC for more information.

The opportunity

The Canberra Deep Space Communication Complex (CDSCC) supports ground-based spacecraft telecommunications as part of the international National Aeronautic Space Administration (NASA) Deep Space Network (DSN), under contractual arrangements between the NASA and Commonwealth Scientific Industrial Research Organisation (CSIRO).

Join the team that helps keep Australia connected to deep space.

Play a key role in supporting the ICT infrastructure that helps connect some of humanity's most ambitious space exploration missions. As an ICT Network Technician at the Canberra Deep Space Communication Complex (CDSCC), you'll work as part of a highly skilled team responsible for maintaining and supporting the complex network, communications and connectivity systems that underpin critical NASA Deep Space Network operations.

This is an exciting opportunity for an early-career or developing network professional to gain hands‑on experience across enterprise networking, Wi‑Fi, telephony, cabling infrastructure, end‑user support and cybersecurity in a highly specialised operational environment. Working alongside experienced ICT professionals and collaborating with CSIRO, NASA and international stakeholders, you'll contribute to the reliability, security and performance of systems that support global space missions while building valuable technical skills in a unique and rewarding workplace.

In return, you'll enjoy a very supportive team culture, contribute to mission‑critical operations while developing your technical expertise in one of Australia's most unique ICT environments , and enjoy attractive benefits including a 9-day fortnight, generous superannuation, and the chance to contribute to work that supports international space missions.

Your high-level duties will include:

• Provide first‑line support for enterprise network services, investigating and resolving connectivity issues, faults and incidents .
• Support and maintain LAN, Wi‑Fi, telephony and communications infrastructure across the CDSCC site .
• Assist with the installation, configuration and upkeep of network equipment and data cabling infrastructure .
• Troubleshoot and document network hardware and software issues to ensure reliable service delivery .
• Provide technical support to staff for computers, mobile communications devices and wireless connectivity .
• Collaborate with CSIRO, NASA, JPL and other stakeholders to maintain secure, reliable and high‑performing ICT services.
• Contribute to a safe, inclusive and professional workplace while supporting mission‑critical operations.

Role particulars

Location: Tidbinbilla, ACT – Canberra Deep Space Communication Complex (CDSCC)

Salary: AU$93,814 to AU$113,819 pa, plus Tracking Station Allowance of $139.16 per week, plus 15.4% superannuation ( also eligible for fleet transport to & from site within a defined Canberra region )

Tenure & work schedule: Indefinite, Full-time on a 9-day fortnightly schedule

Reference: 103653

As the successful candidate, you will bring:

Essential Criteria

• A tertiary qualification in Information Technology or solid understanding of networking fundamentals including TCP/IP, subnetting, VLANs, routing, switching, and firewall concepts.
• Demonstrated Helpdesk or fault diagnosis experience within an enterprise environment, with direct exposure to layer 2/3 switching.
• Ability to assist with Installation, configuring, and troubleshooting of network equipment.
• Demonstrated ability to write technical documentation.
• Self‑motivated with ability to work effectively, independently and as part of a diverse, multi‑skilled team .

Desirable

• Knowledge, Skills and/or Experience with CISCO networking equipment
• Knowledge of Cyber Security best practices.
• Administration skills with Unix, Linux and/or Windows.
• Capable of working at heights and in confined spaces.

For full details about this role, and other criteria, please review the Position Description.

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact Laura Mason via [e-mail] and let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO , offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO .

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Eligibility

Australian Citizens who are able to meet the US Export Administration Regulation requirements (eligibility to be determined). Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

Applications close

22 August 2026, 11:00 pm AEST