Casual Tool Shop Sales Assistant – Customer-Focused

Total Tools; Frankston; On-site; AUD 32,000 - 40,000; Part time

Benefits offered by this job

Competitive wages

Flexible rosters

Product training

Growth opportunities

Job summary

Total Tools Frankston is seeking a Casual Retail Sales Assistant with a real passion for tools and trades. This role suits a motivated individual who values customer service and attention to detail, working with a team to deliver expert advice and a well-presented store.

You will handle sales transactions, provide product information, support customer queries, maintain displays, and manage customer orders. Availability for weekdays, weekends and some public holidays is required.

Qualifications

• Previous retail and/or trade experience.
• Passion for tools and understanding of tools.
• Excellent interpersonal and customer service skills.
• Comfortable with technology and computer literacy.
• Available for weekdays, weekends and some public holidays.

Responsibilities

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Skills

Retail experience

Trade/DIY background

Customer service

Tech literacy

Team player

Tools

POS systems

Job description

Total Tools Frankston is seeking a Casual Retail Sales Assistant with a real passion for tools and trades. This role suits a motivated individual who values customer service and attention to detail, working with a team to deliver expert advice and a well-presented store.

You will handle sales transactions, provide product information, support customer queries, maintain displays, and manage customer orders. Availability for weekdays, weekends and some public holidays is required.