Casual Tech & Customer Service Consultant

Singtel Group; Sydney; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Free counselling & wellbeing support

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant at the Warringah Mall store in Sydney. You will engage customers, explain tech solutions, and create memorable shopping experiences with a friendly, energetic approach.

Join a diverse team and benefit from flexible rosters, staff discounts, wellbeing support, and a welcoming, customer-first store culture in a vibrant Australian retail environment.

Qualifications

• Strong customer service mindset and communication skills.
• Ability to explain tech products clearly and simply.
• Empathetic, patient and helpful when assisting customers.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explain our range of tech products and services in simple terms.
• Identify customer needs and deliver personalised solutions that enhance their day.
• Work with the store team to maintain a warm, welcoming environment.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a Casual Retail Service Consultant at the Warringah Mall store in Sydney. You will engage customers, explain tech solutions, and create memorable shopping experiences with a friendly, energetic approach.

Join a diverse team and benefit from flexible rosters, staff discounts, wellbeing support, and a welcoming, customer-first store culture in a vibrant Australian retail environment.