Casual Sales Specialist, Sydney

Castlery; Sydney; On-site; AUD 52,000 - 75,000; Part time

Benefits offered by this job

Commission scheme

Job summary

Castlery is seeking a Sales Specialist (Casual) for the Sydney Showroom to engage customers and shape their home styling journey. You will tell our design story, guide purchases, and promote interior styling services, delivering memorable experiences both in-store and online.

This role requires weekend and public holiday availability, with commission opportunities tied to store performance. Based at Supa Centa Moore Park, you’ll join a team focused on real-life living and thoughtful design.

Qualifications

• Ability to demonstrate teamwork in a customer focused, fast paced environment.
• Open to a culture of continuous feedback, learning and professional development.
• Commitment to quality with exceptional attention to detail.
• An interest in furniture, styling and design trends, with retail or related industry experience.
• Active listener and effective communicator (verbal and written).
• Alignment with Castlery credos: Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action.

Responsibilities

• Engage and build trust with our customers to create lasting relationships that support their current and future needs.
• Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.
• Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s.
• Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.
• Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.
• Contribute to the operational and visual requirements of running a showroom.

Job description

We’re rethinking homes for how people really live, and we’re looking for a Sales Specialist (Casual) to join our Sydney Showroom team to help shape the future of living—one thoughtful detail at a time.

Retail at Castlery is where design, service, and experience meet; giving customers a space to explore, connect, and discover the perfect pieces for their homes.

What you’ll do:

• Engage and build trust with our customers to create lasting relationships that support their current and future needs.

• Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.

• Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s.

• Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.

• Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.

• Contribute to the operational and visual requirements of running a showroom.

What you’ll need to succeed:

• Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment.

• Open to a culture of continuous feedback, learning and professional development.

• Commitment to quality with exceptional attention to detail.

• An interest in furniture, styling and design trends, with retail or career experience in related industries.

• Active listener and effective communicator (verbal and written).

• Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action

Required Availability:

• Weekends and Public Holidays

Job Information

• Location: Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, Australia
• Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store’s success

Built for Real Life, Designed for What’s Next

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.