Casual Sales Assistant - Petbarn Casula

Petbarn; Sydney; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Discounts across Greencross network

Petbarn Foundation

Health insurance corporate rates

Employee Assistance Program

Job summary

Petbarn Casula is seeking a Casual Sales Assistant to help pet parents select health, nutrition and wellness products with friendly, expert advice.

You’ll build trust with customers, assist with sales and returns, and help keep the store well-stocked while working in a supportive team. Training and discounts across the Greencross network are part of the role.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Ability to assist with health, nutrition and wellness product guidance.
• Organised and detail-oriented with good teamwork.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Skills

Customer service

Retail experience

Team player

Organised

Forklift license desirable

Job description

At Petbarn, Australia’s leading pet specialty retailer, we're passionate about making the world a happier place through the love of pets! As a Casual Sales Assistant at Petbarn Casula you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You:

• A natural love for animals and people
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented
• Forklift license is desirable

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate rates
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted