Casual Sales Assistant

Petbarn; North Lismore; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Employee discounts

Training and career growth

Pet-friendly workspace

Health insurance corporate rates

Employee assistance program

Job summary

Petbarn Lismore is looking for a Casual Sales Assistant to help pet parents choose the best health, nutrition, and wellness products for their pets. You will provide expert guidance, build rapport with customers, and contribute to a friendly, well-organised store environment.

This role offers a team-oriented atmosphere with training in pet care, discounts across the Greencross network, and opportunities for career growth. Weekend work and physical tasks are part of the role.

Qualifications

• Must have a passion for customer service and helping people and animals.
• Friendly, patient, and eager to assist customers.
• Organised and detail-oriented with a practical approach.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers and offer warm, genuine service.
• Keep the store organised and shelves well-stocked (some heavy lifting).
• Assist with sales, returns, and large purchases.
• Work as part of a supportive, team-focused environment.

Skills

Customer service

Team player

Retail experience

Attention to detail

Love for animals

Job description

At Petbarn, Australia’s leading pet speciality retailer, we're passionate about making the world a happier place through the love of pets! As a Casual Sales Assistant at Petbarn Lismore, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You

• A natural love for animals and people
• Passion for customer service
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented

What’s in It for You

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate rates
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted