Casual Sales Assistant - Joondalup

Tea Too Pty Ltd; City Of Joondalup; On-site; AUD 50,000 - 60,000; Full time

Job summary

A leading tea retailer in Joondalup is seeking enthusiastic team members to provide exceptional customer service and manage stock effectively. You will become a tea expert while enjoying benefits like a competitive salary, discounts, and recognition programs. Previous experience in customer service or retail is advantageous. Join us to thrive in a vibrant working environment.

Benefits

Competitive salary with bonus potential

50% discount on products

Employee Assistance Program (EAP)

Volunteer leave day

Flexible working arrangements

Qualifications

• Previous customer service or retail experience advantageous.

Responsibilities

• Provide world-class customer service experience to every customer.
• Manage high volumes of stock and undertake visual merchandising.
• Follow safety policies and procedures.

Skills

Customer focus

Self-motivated

Ability to work in a fast-paced environment

Job description

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

• Provide world-class customer service experience to every customer.
• Continually expand your knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to provided standards.
• Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.

About you

• Acts with customer in mind.
• Ready to work in a busy and fast-paced environment.
• Self-motivated and ready to learn.
• Previous customer service or retail experience advantageous.

Life at T2

• Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
• Employee Assistance Program (EAP).

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.

No agencies please – we have this one brewing in-house.