Casual Sales Assistant Birkenhead Point

Kathmandu; Sydney; On-site; AUD 28,000 - 34,000; Part time

Benefits offered by this job

Staff discounts

Additional store perks across brand

Job summary

Kathmandu is seeking enthusiastic Casual Sales Assistants for Birkenhead Point. You will help create a welcoming in-store experience, learn technical features and sustainability stories about our gear, and assist customers with confident recommendations.

Join a supportive team that values outdoor passion and a friendly, energetic approach. The role offers casual hours and the chance to grow within a brand focused on purpose and sustainability.

Qualifications

• Relevant customer-facing experience is preferred.
• Interest in outdoor gear and sustainability stories is a plus.
• Excellent communication and a friendly tone are essential.

Responsibilities

• Provide warm, engaging customer service to store visitors.
• Develop product knowledge to confidently recommend gear.
• Identify customer needs and deliver standout service.
• Maintain tidy displays and stock levels to a high standard.
• Contribute to a positive, team‑oriented store culture.

Skills

Customer service

Outdoor gear knowledge

Clear communication

Organisational skills

Teamwork

Proactive service

Job description

Join Our Team at Kathmandu — Casual Sales Assistants Wanted!

Do you love the outdoors? Looking for a casual role where you can work with people who share your passion for adventure?

Our Birkenhead Point team want enthusiastic, customer‑focused team members to join us!

Why You’ll Love Working With Us

At Kathmandu, we believe your job should enrich your life — not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

A brand with purpose

We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.

Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

A Little Bit About the Role

As a Casual Sales Assistant at Birkenhead Point, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.

About Kathmandu

Kathmandu is a leading global outdoor brand whose journey began in Aotearoa, New Zealand in 1987. We believe out there is where we thrive. It liberates, challenges, and inspires us. Our gear is built to empower, so more people can embrace adventure. It’s tested in New Zealand’s wildest conditions — because if it performs here, it can handle anywhere. As a proud certified B Corp, we prioritise people and planet in everything we do — out of respect for the natural world that inspires us. Our pioneering approach to sustainable innovation ensures every product is built to perform and made with a lighter impact on the environment.

We've been out there for almost 40 years living our best lives. Now you can too. Join us on our mission to improve the wellbeing of the world through the great outdoors.

Ready to Start Your Next Adventure

If you're passionate about creating great customer experiences and love the idea of inspiring others to explore the outdoors, we want to meet you.

Diversity, Inclusion & Belonging at KMD Brands

At KMD Brands, we believe that diversity makes us stronger. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to be themselves. We celebrate the unique backgrounds, experiences, and perspectives of our people — across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental ability. We know that when our team reflects the communities we serve, we create better outcomes for everyone. We proudly acknowledge and pay respect to Tangata Whenua, the Indigenous Nations, First Peoples, and Custodians of the lands and waterways on which our brand head offices reside in Aotearoa New Zealand, Australia and the United States. Their enduring connection to land, waters, and culture continues to inspire and guide us.