Casual Retail Shop Assistant – Flexible Hours & Training

Uniform Management Services; Hervey Bay; On-site; AUD 39,000 - 47,000; Part time

Job summary

Uniform Management Services in Hervey Bay, QLD is seeking a Retail Shop Assistant for a casual, in-store role. You will greet customers, provide friendly help, and process transactions with accuracy using POS systems while keeping the shop tidy and well merchandised.

You will assist with stock, support promotions, and ensure safety policies are followed. The role requires good numeracy, reliability, and a customer‑centric mindset, with flexibility for casual shifts in a busy retail environment.

Qualifications

• Proven experience in a retail environment or customer-facing role.
• Excellent communication skills for engaging with diverse customers.
• Strong numeracy and accuracy with transactions and cash.
• Ability to work independently and as part of a team in a fast-paced environment.
• Reliability, punctuality and flexibility for casual shifts.
• Attention to detail in maintaining product displays and shop standards.
• Problem-solving mindset and commitment to customer satisfaction.
• Basic computer literacy and quick learning of POS systems.
• Positive attitude and enthusiasm for delivering exceptional customer service.

Responsibilities

• Greeting customers and providing friendly, professional assistance.
• Demonstrating product knowledge and recommending items based on customer needs.
• Processing transactions accurately using POS and handling cash/card payments.
• Maintaining a clean, organized and visually appealing shop environment.
• Restocking shelves and displays in an orderly manner.
• Assisting with stock management and inventory checks.
• Answering customer enquiries and resolving concerns politely.
• Supporting promotional activities and seasonal displays.
• Adhering to health, safety and company policies on the shop floor.

Skills

Retail experience

Communication skills

Numeracy skills

Teamwork

Reliability

Attention to detail

Problem-solving

Computer literacy

Customer service mindset

POS knowledge

Tools

Point-of-Sale (POS)

Job description

Uniform Management Services in Hervey Bay, QLD is seeking a Retail Shop Assistant for a casual, in-store role. You will greet customers, provide friendly help, and process transactions with accuracy using POS systems while keeping the shop tidy and well merchandised.

You will assist with stock, support promotions, and ensure safety policies are followed. The role requires good numeracy, reliability, and a customer‑centric mindset, with flexibility for casual shifts in a busy retail environment.