Casual Retail Sales Assistant

Autobarn; Melbourne; On-site; AUD 32,000 - 40,000; Part time

Benefits offered by this job

Generous staff discounts

Quarterly product allowance

Quarterly team training

Team celebrations & recognition

Job summary

Sheet Society is seeking a Casual Retail Sales Assistant for our Chadstone store in Melbourne. You will engage customers, provide expert styling advice, and deliver a warm, home-like shopping experience while representing the Sheet Society brand.

Join a passionate team focused on delivering memorable moments, meeting sales targets, and ensuring stock accuracy. Availability for late-night trade and weekends is essential for ongoing casual shifts and seasonal periods.

Qualifications

• Retail experience with customer service focus.
• Ability to engage customers and build relationships.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Sell Sheet Society products through engaging customer interactions.
• Provide styling advice and educate customers on features and benefits.
• Deliver consistent in-store service and meet sales KPIs (AOV, conversion).
• Support visual merchandising and maintain VM standards in-store.
• Ensure accurate stock and inventory processes are followed.

Skills

Retail experience

Customer service

Sales targets

Communication

Team player

Attention to detail

Job description

Casual Retail Sales Assistant - Chadstone

Sheet Society was born in Melbourne in 2017 with a simple idea: to make space for better rest, so you can show up for what’s next. We started by shaking up the bedding industry with our innovative, thoughtful design. Today, our range spans bedding, bath and wellness essentials alongside Resting, our dedicated restwear brand for the in-between.

We’re one of Australia’s fastest-growing retail brands, with big plans for what’s next. Behind it all is a passionate, down-to-earth team obsessed with creating products and experiences you love, while doing better by people and the planet. We are proud to be B Corp Certified.

We’re currently accepting applications for:

• A team of experienced ongoing Casuals - Varied hours, however availability for late night trade on Thursday, Friday and Saturday, weekends and public holidays is essential.
• A team of experienced Seasonal Casuals from October to January - Varied hours, however availability for extended trading hours, weekends and public holidays is essential.

About You:

We’re looking for retail team members who are positive, passionate and know how to deliver a world class experience. You’re a team player who has the ability to engage and connect with those around you to achieve our collective goals. You’re accountable, driven and the ultimate support crew to those around you.

About the Role:

These aren’t typical retail roles, but instead an opportunity to bring Sheet Society to life and help shape how we approach retail in the real world. Our stores are purpose built to deliver both a functional shopping experience for our customers, and an immersive space that feels just like home. We pride ourselves on ‘delivering the dream’ and making each moment memorable for our customers.

Key Responsibilities:

• Selling Sheet Society through engagement and genuine connections with customers, always being a brand ambassador and providing a cohesive brand experience and level of service that is second to none.
• Educating our customers about our brand, offering expert styling advice, and enlightening them about our features and benefits that set us apart from the rest.
• Providing consistent, engaging service in-store, establishing customer needs and finding solutions across our brands and products.
• Reviewing, driving and being accountable as a team to smash sales and KPI targets.
• Working as part of a team to deliver extraordinary experiences and results; with measures of success such as AOV, Conversion and Productivity metrics.
• Assisting in the rollout of Visual Merchandising store or bed changeovers.
• Ensuring that all system procedures communicated are being followed to ensure 100% accuracy with inventory.
• Ensure the store floor is refilled and visually representable each day while meeting VM standards.
• Ensuring our brand standards for VM, beds, cleanliness, signage, displays etc are to always brand standards.

Skills & Attributes required for this role:

• Previous retail, hospitality or related service industry experience (at least 1 year), with a strong background in smashing sales targets.
• Genuine passion for top notch customer service, helping people end to end with a natural ability to develop long-lasting customer relationships.
• Creatively minded, with the ability to support people making the right product and styling decisions to ensure they have the sweetest nights sleep!
• Demonstrated flexible and positive attitude, able to work independently.
• Excellent verbal communication skills and strong attention to detail.
• You are self-motivated and a team player, you love to see everyone succeed, and have fun in the process.

Why You'll Love It Here:

At Sheet Society, it’s more than a workplace, it’s a community. With that in mind, we’re committed to making sure our employees are as happy in the workplace as our customers are in bed. Which is why our perks include:

• Generous staff discounts on Sheet Society, Resting and Sleep Well products
• Quarterly Resting product allowance
• Quarterly Team Training and Development Meetings
• Team celebrations, rewards and recognition

Our Values in Action:

Good Humans: We’re Good Humans, and we do our best to do good in business too. We bring our best selves to work, for our customer, team, and the world around us.

Driven Dreamers: We always innovate, and that goes beyond the bed. We push the boundaries to turn our dreams into your reality.

Authentic Achievers: We pull up our sleeves and get the hard work done, without the fuss. We know who we are, and we work to make the bed better — for everybody.

Support Crew: We’re committed to you, and your sleep. Whether it's a great product, or great service — and when things don’t go to plan, we’re here to make it right.

We are proud to be an equal‑opportunity employer that seeks to recruit, develop and retain the most talented individuals from a variety of backgrounds. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Applications close end of day Sunday 3 October.