Casual Retail Customer Service Pro — 24/7 Shifts & Perks

BP; Melbourne; On-site; AUD 50,000 - 66,000; Full time

Benefits offered by this job

10% discount on in-store items

Free on-site parking

Health and wellbeing benefits

Staff discounts and perks at bp

Job summary

bp Tally Ho in Glen Waverley, VIC is seeking a Customer Service Representative (Casual) to greet customers and help create a brighter shopping experience. You’ll engage with guests, learn from interactions, and support in-store promotions while maintaining high service standards.

Most bp stores operate 24 hours a day, offering shifts that include nights and weekends. The role includes on-site parking, health and wellbeing benefits, and employee discounts as part of bp Australia’s team

Qualifications

• Excellent interpersonal skills and a customer-first approach.
• Able to stay energized in a fast-paced retail environment.
• Capable of prioritizing tasks while maintaining service quality.
• Comfortable promoting store promotions to customers.
• Safety-focused and calm in emergencies.
• Willing to work across a 24-hour schedule, including nights and weekends.

Responsibilities

• Greet customers and assist with inquiries in-store.
• Support bp’s promotions and product recommendations.
• Process transactions accurately and manage simple queries.
• Maintain a safe, clean, and welcoming store environment.
• Adapt to a flexible schedule to cover shifts.

Skills

Interpersonal skills

Customer service

Energy and motivation

Prioritization

Promotions/upsell

Flexibility with shifts

Job description

bp Tally Ho in Glen Waverley, VIC is seeking a Customer Service Representative (Casual) to greet customers and help create a brighter shopping experience. You’ll engage with guests, learn from interactions, and support in-store promotions while maintaining high service standards.

Most bp stores operate 24 hours a day, offering shifts that include nights and weekends. The role includes on-site parking, health and wellbeing benefits, and employee discounts as part of bp Australia’s team