Casual Retail Assistant

Hairhouse; Central Coast Council; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Product training

Hair health consultations

Flexible scheduling

Staff discounts

Incentives

Online training platform

Supportive team

Career advancement

Job summary

Hairhouse at Erina Fair is seeking a passionate beauty retailer to combine expert product knowledge with exceptional customer service. You will conduct hair health consultations, guide customers to the right products, and help create personalized shopping experiences.

Previous retail or beauty industry experience is valued but not essential—your enthusiasm to learn and your ability to build genuine relationships will shine. The role offers flexible scheduling and staff discounts.

Qualifications

• Retail or beauty industry experience is valuable but not essential.
• Passion for beauty and eagerness to learn are important.
• Ability to build authentic customer relationships and provide excellent service.

Responsibilities

• Conduct detailed hair health consultations and match customers with products.
• Share growing product knowledge to help customers achieve hair and beauty goals.
• Build lasting relationships through expert advice and genuine care.
• Drive sales through your passion for beauty and product expertise.
• Contribute to an inspiring store environment through merchandising.
• Support the salon team to deliver outstanding customer service.

Skills

Customer service

Sales-driven

Beauty knowledge

Job description

Location:Erina Fair
Posted on:21 September 2026

At Hairhouse, your passion for beauty is valued and nurtured. With over 30 years of experience and 100+ stores nationwide, we've created an environment where beauty enthusiasts thrive and grow their expertise. We offer:

• Comprehensive product training to build your beauty knowledge
• Specialized training in hair health consultations
• Flexible scheduling that works around your life
• Generous staff discounts to explore and experience our premium products and services
• Regular incentives that reward your product knowledge and service excellence
• In-depth online training platform to continuously expand your expertise
• Supportive team environment where you can share your passion for beauty
• Opportunities to advance your career as you grow your skills

What You Will Be Working On

Your role combines beauty expertise with exceptional customer service. You will:

• Conduct detailed hair health consultations, matching customers with their perfect products
• Share your growing product knowledge to help customers achieve their hair and beauty goals, creating personalized shopping experiences based on each client's unique needs
• Build lasting relationships through expert advice and genuine care
• Drive sales through your authentic passion for beauty and product expertise
• Contribute to an inspiring store environment through creative merchandising
• Support the salon team as required to deliver outstanding customer service

What Type of Person Will Be Successful

We're looking for someone who lives and breathes hair and beauty and loves learning about new products and sharing that knowledge. Someone who takes pride in building authentic customer relationships and shows enthusiasm for continuous learning and development, which in turn brings positive energy to customer interactions and team collaboration

Previous retail or beauty industry experience is valuable but not essential – your passion for beauty and eagerness to learn are what matter most.

This position is available at: Erina Fair
Shop T255, Erina Fair 620 Terrigal Drive
Erina Fair
2250 NSW