Pet Retail Sales Associate - Growth & Benefits

Petstock Group; Lakes Entrance; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Leadership development program

Team member & pet benefits

Mental health & wellbeing support

Additional paid leave (up to 2 weeks)

Paid parental leave (4 weeks)

Wellbeing discounts

Job summary

Petstock Group in Victoria is seeking a customer-focused team member to help pets and people with excellent service in our stores.

You will educate customers on care and products, complete sales, maintain store presentation, and stay up to date on petcare knowledge.

We’re a diverse, community-minded retailer offering weekend shifts, growth opportunities, and a supportive, safe team environment.

Qualifications

• A passion for animals and providing excellent customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales targets.
• Strong interpersonal skills with the ability to build relationships with customers and team.
• Physically fit, able to lift products up to 20kg.
• Flexible and able to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service with memorable interactions.
• Educate customers on best care and products for pets.
• Complete sales transactions and help reach store sales goals.
• Maintain high store presentation and replenish stock promptly.
• Keep knowledge up to date on pet care, products, and services.
• Foster a fun, supportive in-store culture with the team.
• Demonstrate a strong safety mindset within the team.

Job description

Petstock Group in Victoria is seeking a customer-focused team member to help pets and people with excellent service in our stores.

You will educate customers on care and products, complete sales, maintain store presentation, and stay up to date on petcare knowledge.

We’re a diverse, community-minded retailer offering weekend shifts, growth opportunities, and a supportive, safe team environment.