Casual Outdoor Gear Sales Associate – Customer Experience

Kathmandu; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Brand perks

Job summary

Kathmandu Fortitude Valley is seeking enthusiastic Casual Sales Assistants who love the outdoors and enjoy connecting with people. Join a team that shares your passion for adventure and delivers memorable-store experiences.

You’ll engage customers with genuine service, learn detailed product features and sustainability stories, and help keep displays neat while supporting stock replenishment. A friendly, team-first attitude is essential.

Qualifications

• Previous experience in customer service preferred.
• Interest in outdoor gear and willingness to learn.
• Strong communication and a friendly demeanor.

Responsibilities

• Provide warm, genuine customer engagement.
• Learn product features and sustainability stories to recommend gear.
• Identify customer needs and deliver standout service.
• Keep the store neat with tidy displays and stock replenishment.
• Contribute to a team-first, energetic shift culture.

Skills

Customer service

Product knowledge

Communication

Teamwork

Job description

Kathmandu Fortitude Valley is seeking enthusiastic Casual Sales Assistants who love the outdoors and enjoy connecting with people. Join a team that shares your passion for adventure and delivers memorable-store experiences.

You’ll engage customers with genuine service, learn detailed product features and sustainability stories, and help keep displays neat while supporting stock replenishment. A friendly, team-first attitude is essential.