Kathmandu Casual Sales Assistant: Fortitude Valley

Kathmandu; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Brand perks

Job summary

Kathmandu Fortitude Valley is seeking enthusiastic Casual Sales Assistants who love the outdoors and enjoy connecting with people. Join a team that shares your passion for adventure and delivers memorable-store experiences.

You’ll engage customers with genuine service, learn detailed product features and sustainability stories, and help keep displays neat while supporting stock replenishment. A friendly, team-first attitude is essential.

Qualifications

• Previous experience in customer service preferred.
• Interest in outdoor gear and willingness to learn.
• Strong communication and a friendly demeanor.

Responsibilities

• Provide warm, genuine customer engagement.
• Learn product features and sustainability stories to recommend gear.
• Identify customer needs and deliver standout service.
• Keep the store neat with tidy displays and stock replenishment.
• Contribute to a team-first, energetic shift culture.

Skills

Customer service

Product knowledge

Communication

Teamwork

Job description

Join Our Team at Kathmandu — Casual Sales Assistants Wanted!

Do you love the outdoors? Looking for a casual role where you can work with people who share your passion for adventure?

Our Fortitude Valley team want enthusiastic, customer-focused team members to join us!

Why You'll Love Working With Us

At Kathmandu, we believe your job should enrich your life - not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

A brand with purpose

• We are B Corp certified - sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
• Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

• Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

• Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

A Little Bit About the Role…

As a Casual Sales Assistant at Fortitude Valley, you'll help create an unforgettable in-store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge - from technical features to sustainability stories - so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team-first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We're Looking For…

You'll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.