Casual Member Consultant

Snap Fitness; Sydney; On-site; AUD 34,000 - 39,000; Part time

Benefits offered by this job

Flexible hours

Two clubs

Casual role

Job summary

Snap Fitness Gordon and St Ives are seeking a friendly, motivated Casual Member Consultant to join our team. This role combines reception, customer service, membership sales, and local marketing to help keep our clubs running smoothly and create a welcoming experience for members.

The position is 12–16 hours per week with Saturday availability; additional shifts may become available. You will interact with potential and current members, conduct tours, and support admin tasks in a fast-paced

Qualifications

• Experience in sales, customer service, administration or fitness industry is a plus.
• Strong communication and interpersonal skills.
• Organised, reliable and attentive to detail.
• Able to work Saturdays and flexible with hours.

Responsibilities

• Answering phone calls and emails.
• Conducting club tours for potential members.
• Assisting with membership sales and follow-ups.
• Maintaining accurate member records and admin tasks.
• Keeping the club clean and presentable.
• Supporting local area marketing and promotions.

Skills

Customer service

Sales

Administration

Communication

Team player

Job description

Join our team and help create a welcoming gym experience!

Snap Fitness Gordon and St Ives are looking for a friendly, motivated and reliable Casual Member Consultant to join our team. If you love working with people, enjoy a bit of variety in your day and have a welcoming personality, we’d love to hear from you!

This is a varied role combining administration, customer service, membership sales and local area marketing, helping keep our clubs running smoothly while creating a great experience for our members.

About the Role

We’re looking for someone to work 12–16 hours per week and opportunities to pick up additional shifts and hours as they become available. Must be available Saturdays

Your responsibilities will include:

• Answering phone calls and responding to emails and enquiries
• Conducting club tours and showcasing our facilities to potential members
• Assisting with membership sales, follow-ups and lead generation
• Providing friendly, professional service to members and prospective members
• General administration and maintaining accurate member records
• Keeping the club clean, tidy and presentable
• Supporting local area marketing, promotions and community engagement
• Helping create a positive, welcoming environment for everyone who walks through our doors

About You

We’re looking for someone who:

• Has a warm, welcoming personality and genuinely enjoys interacting with people
• Has a genuine interest in the Fitness industry
• Has strong communication and customer service skills
• Is organised, reliable and takes pride in their work
• Is confident making phone calls and speaking with prospective members
• Has a proactive attitude and isn’t afraid to get involved
• Can work independently and as part of a team
• Is available to work Saturdays

Previous experience in sales, customer service, administration or the fitness industry is an advantage, but the right attitude and personality are what matter most!

Why Join Us?

• Flexible casual role with 12–16 hours per week to start
• Opportunities to pick up additional shifts and hours
• Work across two great local fitness clubs
• Join a supportive team in a positive, energetic environment
• Be part of a business that helps people improve their health and fitness