Casual Medical Receptionist Wanted – Flexible & Fast-Paced Role

Wakefield Gardens Surgery; North Canberra; Hybrid; AUD 30,000 - 60,000; Part time

Job summary

A medical practice in North Canberra seeks a Casual Medical Receptionist. You will greet patients, manage appointments, process billing, and provide administrative support in a busy environment. Candidates must be available at short notice, particularly during peak times. The role offers a supportive team atmosphere and competitive hourly rates.

Benefits

Supportive team environment

Competitive casual hourly rate

Experience in two medical practices

Qualifications

• Must be available at short notice for shifts.
• Experience in a patient-focused environment is preferred.
• Ability to handle confidential information respectfully.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments using medical software.
• Process patient billing and Medicare claims.
• Assist clinical staff with administrative tasks.

Skills

Patient communication

Scheduling appointments

Administrative support

Data entry

Billing processing

Tools

Medical software

Job description

Casual Medical Receptionist Wanted – Flexible & Fast-Paced Role

We are seeking a professional, flexible, and friendly Casual Medical Receptionist to join our team. This role requires someone who can be available at short notice and is comfortable working in a busy, patient-focused environment. You will be the first point of contact for patients and play a key role in ensuring the smooth operation of the front desk and administrative functions. This position is to cover both our Practices which are located in Ainslie and Manuka.

Availability Requirements:

Mandatory Availability required Monday to Friday, 7:30am – 6:00pm, and Saturdays, 8:00am – 12:30pm

Must be available to cover shifts at short notice, including sick leave and peak periods

If you are not available at short notice during these times, please do not apply.

Skills and Experience - About the role

• Greet patients and visitors in a professional and welcoming manner
• Answer and manage incoming phone calls, emails, and enquiries
• Schedule and manage patient appointments using medical software
• Process patient billing and Medicare claims
• Maintain accurate patient records and data entry
• Assist doctors and clinical staff with administrative support
• Handle confidential information with sensitivity and discretion
• Ensure the reception area is clean, organised, and presentable
• Respond to urgent situations calmly and efficiently

What We Offer:

• Supportive team environment
• Competitive casual hourly rate
• Opportunity to gain experience in two busy medical practices

Personal Attributes:

• Punctual and reliable
• Friendly and approachable
• Team-oriented with a can-do attitude
• Discreet and respectful of patient confidentiality