Casual Lifeguard

The Glen Hotel Pty; Lake Cargelligo; On-site; AUD 60,000 - 70,000; Full time

Job summary

L&R Group is seeking motivated individuals to join the Lake Cargelligo Swimming Pool team as Lifeguards. You will help deliver exceptional experiences, monitor safety, and support the local community.

The role focuses on patrolling pool areas, maintaining water quality, and enforcing safety procedures while working with a dynamic, community-oriented team.

Qualifications

• Lifeguard qualification (training can be organised)
• WWCC clearance for 18+
• Strong communication and customer service
• Ability to work under limited supervision and take initiative

Responsibilities

• Provide exceptional customer service and clear communication with community, staff and members.
• Patrol pool areas to maintain safe recreational environment and direct public usage.
• Follow facility safety procedures and WHS guidelines.
• Maintain water quality through testing and operate pool equipment per procedures.
• Assist in daily centre operations and maintain cleanliness and appearance.
• Report incidents and take timely action to address issues.
• Contribute to team cohesion and ongoing staff training.

Skills

Integrity

Problem solving

Interpersonal skills

Initiative

Customer service

Education

Pool Lifeguard skill set

WWCC clearance

Job description

L&R Group—is a team dedicated to managing facilities communities love—we are seeking enthusiastic individuals to join us at Lake Cargelligo Swimming Pool. In this role, you will help deliver exceptional experiences, maintain top-tier facilities, and support the vibrant local community. This is your chance to kickstart an exciting career with a dynamic, community-focused team!

The Pool Lifeguard position involves many tasks and responsibilities to minimise risks within the aquatic environment and respond to actual or imminent threats to the safety of individuals within the aquatic facility and stadium operations.

WORK TASKS + RESPONSIBILITIES

Tasks include but not limited to:

• Provide exceptional customer service at all times, ensuring clear and friendly communication with the community, staff, and members.
• Maintain a clean, neat, and professional appearance consistently.
• Patrol assigned pool areas to ensure a safe recreational environment, monitor activities, and direct public usage to ensure safety.
• Implement and comply with all facility safety procedures, training requirements, and document control, including adherence to WHS guidelines.
• Maintain a working knowledge and understanding of the Facilities Emergency Action Plan.
• Take reasonable care for your own health and safety, and for the health and safety of others.
• Contribute to building and maintaining strong team cohesion, ensuring effective communication with all team members.
• Maintain all necessary accreditations and commit to continued professional development.
• Assist the Facility / Duty Manager in the daily operations of the Centre, including maintaining the plant room and associated equipment.
• Conduct water treatment tests, maintain water quality in accordance with Health Department Guidelines, and operate pool equipment as per procedures.
• Assist in the set up and pack up lesson equipment neatly in designated teaching areas when required.
• Report on pool incidents and take appropriate, timely action to address and resolve matters.
• Maintain and clean the pools and surrounding areas to established standards.
• Provide information and advice on programs, pools, and safe pool practices to the public as needed.
• Have a good understanding of supervision strategies, visibility barriers and patrol methods at their facility.
• Ability to identify HIGH risk patrons and apply correct supervision attention.
• Upholding the L+R Group key focus areas of: clean, friendly, safe + organised.
• Assist in stadium operations.

ESSENTIAL SKILLS

• Good integrity and work ethic.
• Strong problem solving skills of complex issues.
• Good interpersonal and communication skills and a commitment to provide good customer service.
• Ability to work under limited supervision and to demonstrate initiative when required.

INDUSTRY QUALIFICATIONS + CLEARANCES

• Pool Lifeguard skill set (Training can be organised)
• WWCC: Paid check for all employees aged 18 years and over

ON-BOARDING AND IN-HOUSE TRAINING

• Employee Handbook - Employment + General Ops
• Operations Manual (per site)
• Employee site induction and training

REMUNERATION - as per the Fitness Award with penalty rates and above award compensation for some penalty rates.