Caseworker

Queensland Government; Mackay Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Queensland Government in Mackay is seeking Caseworkers to provide professional intervention for young offenders subject to youth justice intervention, with the aim of reducing re-offending. A tertiary degree in a relevant field is required, and an unrestricted C Class licence is mandatory.

A Blue Card is required prior to starting, and travel within the Mackay region may be necessary. These roles may involve Saturday/public holiday rosters with appropriate remuneration, and observers are

Qualifications

• Tertiary degree in a relevant field (social work, behavioural science, social science, criminology)
• Unrestricted C Class driver’s licence is mandatory
• Blue Card clearance required prior to starting (child safety)
• Willingness to travel within Mackay region, including overnight stays
• May be rostered for Saturdays/public holidays and related out-of-hours work

Responsibilities

• Manage dual roles: monitor compliance with court orders and intervene to reduce re-offending.
• Use evidence-based assessment and restorative practices to address risk factors.
• Collaborate with internal and external stakeholders to achieve outcomes for victims and young people.
• Prepare verbal and written reports for the Children's Court and pre/post court documentation.
• Maintain accurate records and information management within a statutory framework.
• Engage in ongoing professional development and accreditation activities.
• Demonstrate cultural capability and contribute to an inclusive culture.

Skills

Cultural capability

Education

Bachelor's degree in social work / behavioural science / social science / criminology

Job description

Caseworkers provide professional intervention to young offenders subject to youth justice intervention, with the aim of reducing re-offending.

Mandatory Requirements

• Possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology, or other recognised degree. [See the mandatory qualifications information section in the role profile regarding other recognised degrees].
• Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted “C” Class driver's licence. Officers are required to drive government vehicles as a part of their day-to-day work.
• This role is designated as Regulated employment as the position provides support services to children and young people and therefore will require a valid Blue Card to be linked with the organisation prior to starting. Please refer to the Blue Card Services website (http://www.bluecard.qld.gov.au/) for further information.
• While the position is based in Mackay travel within the region for site visits and to other regional/departmental offices may be required in this role. This may include overnight stays.
• At times Caseworkers are required to be available to be rostered to attend Children's Courts convened on Saturdays and public holidays. Remuneration, or otherwise, for work performed outside the spread of hours will be determined with the applicable Awards provision.
• Where possible, applicants are required to provide a referee who is an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.

As Caseworker, You Will Specifically

• Work effectively within a statutory environment to manage the dual roles of monitoring young offenders' compliance with court orders and intervening to address issues that place them at risk of re-offending.
• Proactively work to reduce re-offending using culturally appropriate, collaborative and evidence-based assessment and intervention skills, processes and programs including restorative justice activities.
• Work collaboratively as part of a team including a range of internal and external stakeholders, to achieve positive outcomes for victims, young offenders, their families, and the community.
• Prepare and present verbal and written reports to the Children's Court on behalf of the Chief Executive. Conduct pre and post court interviews, prepare quality pre-sentence reports, affidavits, and other relevant documentation to support best practice outcomes for young people in the justice system.
• Undertake record keeping and information management tasks to ensure accountability.
• Actively participate in a range of continuing professional development activities to continuously improve your ability to contribute to organisational goals, including training, supervision, and relevant accreditation.
• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.

Applications to remain current for 12 months.

Job Ad Reference: QLD/701614/26

Closing Date: Friday, 2 nd October 2026

Occupational group Community Care