Case Worker - Youth Justice Casework Support Program

RGIT Australia; City of Parramatta; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Paid parental leave

Birthday leave

Flexible working options

Professional development opportunities

Job summary

Taldumande Youth Services is seeking a Case Worker to join the Youth Justice Casework Support Program in Parramatta and Western Sydney on a full-time fixed-term basis. You will deliver coordinated support to at-risk youth, providing practical and culturally appropriate services to help them overcome barriers and create positive change.

Reporting to the Program Coordinator, you will work with local agencies, schools and courts to ensure timely referrals, case management and supportive

Qualifications

• Minimum 1 year experience in youth work, youth justice, or related community services.
• Experience supporting vulnerable young people with complex needs.
• Ability to communicate with young people, families and support networks.
• Trauma-informed, calm and resilient approach to safeguarding.

Responsibilities

• Deliver the Youth Justice Casework Support Program across multiple LGAs.
• Provide front line services to children and young people aged 10–17 referred by YJ NSW.
• Provide culturally appropriate, holistic supports to address underlying needs.
• Coordinate referrals to services including Centrelink, housing, health and education.
• Undertake case management and liaise with schools, courts and police.
• Collaborate with youth justice services, partner agencies and government departments.
• Influence change to reduce overrepresentation of Aboriginal children in youth justice.

Skills

Youth work experience

Trauma-informed approach

Communication skills

Relationship building

Education

Tertiary qualification in Social Work/ Psychology/Community Services

Job description

Case Worker - Youth Justice Casework Support Program

Full-time Contract Associate

Posted 09 Sep 2026

Description

For more than 50 years, Taldumande Youth Services has helped young people across NSW find safety, stability and hope for the future.

We’re looking for a Case Worker to join our Youth Justice Casework Support Program in Parramatta and Western Sydney on a full-time, fixed-term basis, supporting young people to overcome barriers, build confidence, and create positive change.

WHAT YOU WILL DO:

Reporting to the Program Coordinator, and working closely with theParramatta Youth Justice Community Office (YJCO) team, the Case Worker will be responsible for:

• Delivering the Youth Justice Casework Support Program (YJ CSP) across Cumberland, Fairfield and Canterbury-Bankstown LGAs, providing practical support to help young people at risk of ongoing involvement in the criminal justice system to achieve positive change in their lives.


• Providing front line services to children and young people aged 10 - 17 years referred by YJ NSW who are being supervised by YJ NSW, young people who are transitioning from custody into the community, young people who have a Youth Justice Conference (YJC) referral and young people receiving Bail Support.


• Providing a range of culturally appropriate, holistic and practical supports for the young person and their families to address the underlying needs and issues that contribute to their offending.


• Ensuring timely referrals and support to access services and supports that meet the young person’s needs including financial support (Centrelink), accommodation, health services, re-engagement with school, vocational training, prosocial activities, cultural connection, mentoring and brokerage.


• Undertaking case management activities in an efficient and professional manner.


• Collaborating with youth justice services, organisations, partner agencies and government departments.


• Working closely with schools, courts, police, detention centres and legal professionals, providing advice, briefings and reports.


• Working to influence change in the overrepresentation of Aboriginal children and young people in the youth justice system.

ABOUT YOU

• Bring a minimum of 1 years' experience working in youth work, youth justice, community services, casework, or a similar setting.


• Experience supporting vulnerable young people with complex needs


• Communicate confidently with young people, parents, carers, extended family and support networks.


• Bring sound judgement, resilience and a calm, trauma-informed approach when supporting young people with complex needs.


• Understand the challenges faced by young people involved with, or at risk of involvement in, the youth justice system.

ESSENTIAL COMPLIANCE REQUIREMENTS

• Relevant completed tertiary qualification in Social Work, Psychology, Community Services or equivalent


• Current Paid Working with Children Check to be provided prior to appointment


• Undergo a National Police Clearance Check


• Current unrestricted NSW Driver Licence and access to an insured vehicle


• Current First Aid Certificate and willingness to attend compulsory training

WHY TALDUMANDE YOUTH SERVICES

• Work with a respected, mission-driven organisation with more than 50 years of impact across NSW.


• Access not-for-profit salary packaging to increase your take-home pay.


• Receive excellent leave benefits, including paid parental leave and birthday leave.


• Be part of a supportive culture that values wellbeing, collaboration and reflective practice.


• Flexible working options where operationally appropriate


• Ongoing learning, training and professional development opportunities.

Taldumande Youth Services is committed to child safety, cultural safety and equal opportunity employment.

Taldumande Youth Services is a child safe organisation. This position is subject to employment screening and requirements under Child Protection legislation.

Taldumande Youth Services is an Equal Employment Opportunity employer. We welcome applications from Aboriginal and Torres Strait Islander peoples.

Applicants must have full working rights in Australia to be considered.

Only shortlisted applicants will be contacted.