Case Worker, Children Services

Westhaven Ltd; Wagga Wagga City Council; On-site; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Salary packaging up to $16,000 per yr

Meal & entertainment card up to $2,650

Fitness Passport

Diversity and inclusion commitment

Job summary

Westhaven Ltd in NSW is seeking a dedicated Caseworker to advocate for children and young people living with significant disability. You will coordinate casework, develop and monitor Case Plans, and maintain regular contact to ensure wellbeing, while complying with NSW regulatory requirements.

Applicants should have a relevant Bachelor degree and a NSW Driver’s licence, plus WWCC/NDISWC checks. This is a full-time, on-site role with a strong focus on diversity and inclusion.

Qualifications

• Knowledge of NSW Children and Young Person (Care and Protection) Act 1998
• Understanding NSW Child Safe Standards for Permanent Care and trauma-informed practices
• Experience in disability sector is advantageous

Responsibilities

• Coordinate casework for CYP within Westhaven.
• Ensure Case Plans are developed, reviewed and implemented within set timeframes.
• Maintain regular contact with CYP, seek views and monitor wellbeing.
• Ensure data is collected and records are kept timely per NSW Office of the Children’s Guardian requirements.

Skills

Report writing

Record keeping

Communication skills

Conflict resolution

Data management

Google Suite

Education

Bachelor degree in Psychology, Social Work, or related Behavioural Science

Tools

Google Suite

Job description

Do you have a genuine commitment to child safety and a passion for advocating for children and young people with disability?

• Competitive Salary: Level 4, Pay Point 1 - $46.70per hour (Social, Community, Home Care and Disability Services Industry Award)
• Tax-free salary packaging up to $16,000 per year (pro-rata) + superannuation (11.5%)
• Enjoy a tax-free meal & entertainment card up to $2,650 per year (pro-rata)
• Fitness Fanatic? We've Got You Covered: Fitness Passport to Energise Your Lifestyle
• Embrace Diversity, Spark Inclusion: Commitment to Diversity and Inclusion

Westhaven is seeking a dedicated Caseworker to support and advocate for Children and Young People living with significant disability to live life the way they choose.

About Us

Westhaven is and will continue to be the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client‑centric, high quality programs and activities that provide whole of life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose.

About The Role

As a Caseworker you will coordinate casework responsibilities for children and young people (CYP) within Westhaven.

Key Responsibilities

• Work as part of a Therapeutic Care Team, managing the casework cycle for children and young people in care
• Ensure Case Plans are developed, reviewed and implemented within set timeframes
• Maintain regular contact with children and young people, seek their views and opinions and monitor their wellbeing
• Ensure that data is collected and recorded in a timely wayEnsure that Casework is conducted consistent with the requirements of the NSW Office of the Children’s Guardian (OCG)

To be on the forefront of this opportunity you will:

• Have knowledge and understanding of the Children and Young Person (Care and Protection) Act 1998, NSW Child Safe Standards for Permanent Care and trauma informed practices
• Understand the supports and issues of children and young people living with significant disabilities
• Have demonstrated knowledge and understanding of the issues affecting Aboriginal communities, families and children specifically in relation to the placement of Aboriginal children and young people in OOHC
• Be proficient in report writing, have demonstrated ability to develop, organise and maintain records in a timely manner using client management databases and Google Suite (or similar)
• Have highly developed organisational skills, communication skills and conflict resolutions skills

Highly Desirable Attributes Include

• Experience in case management, child protection, child welfare practice or related field
• Experience working with people with a disability
• Ability to coordinate the development, implementation and review Case Plans for children in out-of-home care

Essential Requirements Of The Role

• Bachelor degree in Psychology, Social Work, or a relevant Behavioural Science; or be of Indigenous decent and be willing to obtain qualifications
• A current NSW Driver’s licence
• Undertake a National Criminal Record Check
• The ability to obtain and maintain a paid Working with Children Check (WWCC)
• The ability to obtain and maintain a National Disability Insurance Scheme Workers Check (NDISWC)

We encourage diversity and inclusion

Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

Please Note: Applicants must hold valid, independent Australian working rights. Westhaven does not offer visa sponsorship for this role.

Applications close:

The selection process will commence upon the receipt of applications & will close at 9am Wednesday 9th September 2026 or prior, if a suitable candidate is found.

For more information or confidential enquiries please email Katrina Holmes, Operations Manager, Children Services at [e-mail].