Case Officer - Melbourne

State of Victoria; City of Melbourne; On-site; AUD 81,000 - 90,000; Full time

Benefits offered by this job

Employee assistance program

Salary packaging

Internal job opportunities across the

Job summary

State of Victoria is seeking Case Officers in the Court Practice stream based in Melbourne. You will administer court orders for individuals assessed as low risk, monitor compliance, and coordinate with services to support reoffending reduction.

As part of the role you will prepare case notes, collaborate with colleagues, and contribute to local work area planning while upholding evidence-based practice and inclusion values.

Qualifications

• Demonstrated experience or awareness of key case management components: assessment, planning, service coordination and brokerage and interventions.
• Gives frank and honest feedback/advice; listens when ideas are challenged and responds constructively.
• Pays attention to words, expressions and body language; recognises behaviours that promote inclusion.

Responsibilities

• Apply order administration activities to service users.
• Refer individuals to relevant services and monitor compliance against order requirements; implement appropriate responses to non-compliance and escalate as needed.
• Produce case notes, reports and other standard documents per guidelines.
• Collaborate with colleagues and contribute to team planning and day-to-day administration.

Skills

Case management

Assessment

Planning

Service coordination

Brokerage

Interventions

Job description

3 x Ongoing, Full-Time opportunity based in Melbourne Contribute to community safety by applying practices that reduce reoffending Salary range of $81,496 - $90,227 plus superannuation Community Correctional Services (CCS) contributes to the safety of the community by applying practices that reduce reoffending andconnecting individuals to programs, servicesand community. CCS provides management of individuals on court orders, serious sex offenders on post sentence supervision and prisoners on parole.

About the role:

Case Officers in the Court Practice stream are responsible for the administration of court orders for individuals assessed as being at low risk of reoffending and may also be required to manage individuals on reparation orders. This role is required to direct and monitor compliance in line with court order obligations and evidence-based practice.

Key Responsibilities include:

• Apply order administration activities to service users
• Refer individuals to relevant services and monitor compliance against order requirementsimplement appropriate responses to non-compliance and elevate matters as required to senior staff in a timely manner.
• Produce case notes, reports and other standard documents in line with procedural guidelines.
• Work collaboratively with colleagues, contribute to team planning, work process improvements and day-to-day administration of local work area.

About you:

• Demonstrated experience or an awareness of key case management components: assessment, planning, service coordination and brokerage and interventions.
• Gives frank and honest feedback/advice. Listens when ideas are challenged, seeks to understand the nature of criticism and respond constructively.
• Pays attention to words, expression and body language; recognises behaviours that promote a culture of inclusion.
• Takes action through self, or in consultation with others to resolve problems.

For more details on the position, please review the position description attached or contact: Josephine Calabro - Manager Court Practice on 0447 332 727 OR [e-mail]

Why work with us?

At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment. We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more.

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.