Case Officer - Melbourne

Department of Justice and Community Safety VIC; City of Melbourne; On-site; AUD 81,000 - 90,000; Full time

Job summary

Department of Justice and Community Safety VIC in Melbourne, Australia, is seeking Case Officers to manage court orders for individuals at low risk of reoffending and potentially individuals on reparation orders. The role focuses on directing and monitoring compliance with court order obligations through evidence-based practices.

Key responsibilities include order administration, referrals to services, handling non-compliance, and producing case notes.

Qualifications

• Experience or awareness of key case management components: assessment, planning and service coordination.
• Ability to give frank feedback and listen constructively.
• Attention to words and body language; supports inclusive culture.
• Proactive action in resolving problems, with others.

Responsibilities

• Apply order administration activities to service users.
• Refer individuals to relevant services and monitor compliance against order requirements.
• Implement appropriate responses to non-compliance and escalate as needed.
• Produce case notes, reports and standard documents per guidelines.
• Collaborate with colleagues and support day-to-day administration of the local area.

Skills

Case management knowledge

Feedback and listening

Inclusion and non-verbal cues

Problem solving in team

Job description

Department of Justice and Community Safety VIC – Melbourne VIC

• 3 x Ongoing, Full-Time opportunity based in Melbourne
• Contribute to community safety by applying practices that reduce reoffending
• Salary range of $81,496 - $90,227 plus superannuation

Community Correctional Services (CCS) contributes to the safety of the community by applying practices that reduce reoffending andconnecting individuals to programs,servicesand community. CCS provides management of individuals on court orders, serious sex offenders on post sentence supervision and prisoners on parole.

About the role:

Case Officers in the Court Practice stream are responsible for the administration of court orders for individuals assessed as being at low risk of reoffending and may also be required to manage individuals on reparation orders.

This role is required to direct and monitor compliance in line with court order obligations and evidence-based practice.

Key Responsibilities

• Apply order administration activities to service users
• Refer individuals to relevant services and monitor compliance against order requirements
• implement appropriate responses to non-compliance and elevate matters as required to senior staff in a timely manner.
• Produce case notes, reports and other standard documents in line with procedural guidelines.
• Work collaboratively with colleagues, contribute to team planning, work process improvements and day-to-day administration of local work area.

About you

• Demonstrated experience or an awareness of key case management components: assessment, planning, service coordination and brokerage and interventions.
• Gives frank and honest feedback/advice. Listens when ideas are challenged, seeks to understand the nature of criticism and respond constructively
• Pays attention to words, expression and body language; recognises behaviours that promote a culture of inclusion
• Takes action through self, or in consultation with others to resolve problems

For more details on the position, please review the position description attached or contact:

• Josephine Calabro – Manager Court Practice on 0447 332 *** OR ***************@justice.vic.gov.au

Why work with us?

At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment.

We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders.

We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more.

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.