Case Manager (Youth Housing)

Life Without Barriers; Caboolture; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

More benefits

Job summary

Life Without Barriers is launching a Youth Housing service in Queensland. The role involves outreach to young people who are homeless or at risk, caseload management, and coordinating access to housing and essential services. You will work with families, carers and communities to build stable futures.

This maximum term, full-time position requires trauma-informed, culturally safe practice and will involve some after-hours work. A current Queensland driver's licence is preferred.

Qualifications

• Experience delivering outreach and case management to vulnerable youth.
• Ability to develop practical goals and support plans with young people.
• Understanding trauma-informed practice and its impact on homelessness.

Responsibilities

• Provide outreach to homeless or at-risk youth and connect them to supports.
• Manage a caseload and support development of individual plans.
• Assist with securing and maintaining safe housing and access to services.
• Collaborate with housing providers, government agencies and community organisations.

Skills

Outreach experience

Case management

Trauma-informed practice

Rapport with youth

Multidisciplinary teamwork

Organisational & problem solving

QLD Driver's Licence

Education

Tertiary qualifications in community services

Job description

• Be part of Life Without Barriers newly launched Youth Housing service in Queensland
• Monthly rostered day off (RDO) & Flexible hybrid working arrangements
• Generous Employee Benefits- Access to salary packaging, Fitness Passport + More!

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Location: Moreton Bay Region (Caboolture/Deception Bay/Redcliffe and surrounds)

Work Arrangement: Work from home/client locations with access to office in Caboolture

Employment Type: Maximum Term, Full Time (2 year contract)

In this role, you will provide outreach and case management support to young people who are homeless or at risk of homelessness, helping them access safe housing and essential community services. You will work with young people to develop practical goals and support plans that build stability and independence.

The role involves engaging in assertive outreach to find young people in need of support in the community across a range of public spaces. You will also collaborate with housing providers, government agencies and community organisations to coordinate support, using a trauma informed and culturally safe approach to build trust and support positive long term outcomes.

Please Note: Some work outside of business hours will required in these positions.

Learn more about Life Without Barriers and our services for Children, Young People & Families here: https://www.lwb.org.au/services/child-youth-and-family/

Key Responsibilities:

• Provide outreach to young people who are homeless or at risk of homelessness, helping them connect with appropriate supports.
• Manage a caseload and work with young people to develop practical goals and individual support plans.
• Assist young people to secure and maintain safe and stable housing.
• Support access to education, employment, health and community services to build independence.
• Work collaboratively with stakeholders such as housing providers, government agencies and community organisations to coordinate support and achieve positive outcomes.
• Use a trauma informed and culturally safe approach to build trusting relationships and support young people to achieve their goals.

Skills & Experience

• Relevant tertiary qualifications within the community service sector and/or relevant experience.
• Demonstrated experience in outreach and case management with young people experiencing complex needs or homelessness.
• Strong ability to engage and build rapport with vulnerable young people.
• Sound understanding of trauma informed practice and the impacts of homelessness and disadvantage.
• Ability to work within multidisciplinary teams and navigate community and government systems.
• Strong organisational, problem solving and risk assessment skills, with the ability to work independently and manage competing priorities.
• Current Queensland Drivers Licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks.

Applications close at midnight on Sunday 16th August 2026.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.