Case Manager, Navigator

Anglicare Victoria; City of Melbourne; On-site; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Well Worth It! health and wellbeing

Fitness Passport

Employee Assistance Program (EAP)

Discounted health insurance

Rainbow Tick Accreditation

DCA Inclusive Employer recognition

Job summary

Anglicare Victoria is recruiting for a Navigator Case Manager based in Werribee to support young people and families affected by school disengagement. You will work with schools, communities and services to identify barriers and develop plans to re-engage learners in education.

You will apply trauma-informed approaches, coordinate supports, and advocate for student goals while navigating education policy and partnerships. This fixed-term role runs to 9 April 2027.

Qualifications

• Extensive case management with youth and families.
• Ability to work with mental health, disability, neurodiversity and trauma.
• Strong written and oral communication, negotiation and liaison skills.
• Knowledge of school environments and educational policy.
• Mandatory Working with Children Check and National Criminal History Check.

Responsibilities

• Coordinate case management with schools, families and services.
• Support disengaged learners to re-engage with education.
• Build rapport with children and young people facing complex challenges.
• Collaborate with government and non-government organisations and networks.
• Navigate educational policy and advocate for student goals.

Skills

Case management

Communication skills

Negotiation

Collaboration with schools

Job description

• Support young people and their families in relation to school disengagement
• Full time|fixed term contract to April 9th 2027|Based at Werribee

The Program

The Navigator Program is an intensive, targeted, education support service where Case Managers work in collaboration with schools, young people, families, and external stakeholders to find ways to achieve educational goals.

In 2023-24, 847 young people were supported to re-engage with their education through the Navigator program.

What our students say: “This program has made my future just that little bit brighter, and that’s what I so desperately needed”

About the role

You will primarily be working with children who have disconnected from school. Many of these young people have complex barriers to educational engagement & have not responded to school-based engagement interventions. Young people may experience barriers such as mental health, disability, and neurodiversity as well as trauma.

Your role is to work with young people, their families & support networks to address these issues underlying disengagement & help them re-engage with their education & achieve their goals.

Make your mark

• Extensive case management experience, drawing from a variety of appropriate frameworks and theoretical approaches.


• Bring your area of expertise to a diverse team be that mental health, disability, education or family services.


• Assist disengaged learners to re-connect back into education and learning.


• Successfully build rapport with children and young people, who present with a range of complex challenges such as mental health, disability, neurodiversity, trauma.


• Excellent written and oral communication, negotiation and liaison skills.


• Ability to work with government and non-government organisations, community groups and clients’ families/networks.


• Knowledge of school environments and educational policy.

Make it work

• Inspiring leadership supporting individual agency and autonomy.


• A salary at SCHADS level 5 which equates to around $105,557


• Flexible through the increments up to 5.3 dependent upon experience.


• Fixed term contract to April 9th 2027 covering parental leave.


• Site based at our office in Werribee with outreach across the region.


• We take the Health and Wellbeing of our people seriously offering a Well Worth It! Program, Fitness Passport and EAP.


• Access to discounted health insurance as well!


• A diverse and inclusive workplace for you to feel safe, acknowledged and included.


• Learn from a team around you, support one another and deliver the best outcomes for young people.


• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.


• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say: “I first came to Anglicare because of their reputation for delivering high-quality services. The size of the organisation was quite appealing as well. I’ve stayed for the same reasons - our size and strength means we have a lot of support structures and infrastructure that support us to do our work.”

Detailed Position Description:Case Manager Navigator PD YS NAV E AW5 052023 V1.2.pdf

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.