Case Manager

Victorian Government; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Wellness program

Onsite childcare

Mentoring and career development

Job summary

Austin Health in Melbourne's CBD invites mental health professionals to join the CCS team. You will assess and treat clients, collaborate with community teams, and support recovery for individuals with complex presentations.

Excellent communication, patient-centred care, and knowledge of mental health legislation are essential. You will work in a fast-paced environment with a recovery-focused, collaborative approach. National Police Check and Working with Children Check may be required.

Qualifications

• Excellent communication skills and a passion for patient care.
• Specialist knowledge of a wide range of mental health conditions and diagnoses.
• Excellent mental state and risk assessment skills.
• Demonstrated knowledge of recovery and collaborative clinical practice.
• A working knowledge of the Mental Health & Wellbeing Act (2022), the Carer Recognition Act (2012), and Chief Psychiatrists Guidelines.

Responsibilities

• Assess and treat clients, liaising with family and carers to promote clinical care.
• Collaborate with multiple teams across the division and wider community.
• Support care and recovery of people living with complex mental health presentations.
• Advocate for clients to access safe and timely care at the right place and time.

Skills

Communication skills

Mental health expertise

Risk assessment

Recovery-oriented practice

Policy knowledge

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 6325

If yes, please log in to the Austin Health careers website via 'Employee Login' using your network login details to search, view and apply for all career opportunities available.

• Permanent Position
• Full Time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Mental Health department

CCS is a multidisciplinary team of highly passionate, experienced, supportive, collaborative and enthusiastic mental health professionals. Our values underpin everything we do. You will form solid working-relationships within the pre-existing community teams and foster strong therapeutic relationships with your clients & their families/carers.You’ll join a friendly and supportive team who genuinely enjoy their work and the contribution they make.

A regular day will see you:

• Assess and treat our clients, liaising as appropriate with family members and caregivers to promote excellent clinical care
• Collaborate with multiple teams across the division and wider community
• Support the care and recovery of peoples living with complex mental health diagnoses and presentations
• Advocate for your clients right to access safe and timely care, at the right place at the right time

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest indeveloping your skillset and knowledge.

To be successful in this role you’ll bring with you:

• Excellent communication skills & a passion for working in a fast-paced team environment
• Specialist knowledge of a wide range of mental health conditions and diagnoses
• Excellent mental state and risk assessment skills
• Demonstrated knowledge of recovery and collaborative clinical practice.
• A working knowledge of the Mental Health & Wellbeing Act (2022), the Carer Recognition Act (2012), and Chief Psychiatrists Guidelines

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards.If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager:Emily McLean, Manager at [e-mail]

Interested in finding out more about this opportunity? Read the position description for further details.

Applications close Sunday 1 November 2026 at 11.59pm