Case Manager

Respect Group Limited; Launceston, Deloraine, Alonnah, Warrnambool, Morwell; On-site; AUD 70,000 - 90,000; Full time

Job summary

A community care organization in Launceston is seeking a dedicated Home Care Case Manager to support elderly clients in their journey towards quality living at home. You'll provide tailored care, guide them through the onboarding process, and collaborate with families and health professionals. Candidates should have experience in aged care or a related field and strong communication skills. This full-time role offers a chance to make a significant community impact.

Benefits

Ongoing training and growth opportunities

Supportive team environment

Qualifications

• 3+ years of experience in case management or aged care.
• Knowledge of the aged care sector and Quality Standards.
• Experience in budgeting and fund management.

Responsibilities

• Guide clients through every stage of their journey.
• Complete assessments and develop care plans.
• Monitor client needs and adjust care accordingly.

Skills

Experience in case management

Strong communication skills

Client-focused approach

Education

Certificate IV in Home & Community Care / Aged Care

Relevant bachelor’s degree

Tools

IT documentation skills

Job description

Home Care Case Manager – Launceston, Tasmania (Full-time)

We’re looking for a dedicated Home Care Case Manager to join our Launceston team. This is an exciting opportunity to make a real difference in the lives of older people in our community by supporting them to live well at home, with care that is tailored to their needs and goals.

About the Role

As a Case Manager, you’ll be the key contact for a group of Home Care Package clients – guiding them through every stage of their journey with us, from intake to ongoing support. You’ll provide safe, person-centred, and enablement-focused care, helping clients to maximise their funding and achieve the best possible health and wellbeing outcomes.

Your role will include:

• Meeting with new clients and supporting them through the onboarding process
• Completing comprehensive assessments and developing individualised care plans
• Working with families, health professionals and service providers to deliver quality care
• Monitoring client needs, reviewing progress, and making timely adjustments when required
• Managing budgets effectively to ensure funding is used in ways that enhance client wellbeing
• Advocating for clients and ensuring care is always aligned with our values and the Aged Care Standards

This is a varied and rewarding position where you’ll balance professional expertise with compassion, advocacy, and problem-solving – all to ensure our clients feel respected, valued, and supported.

What We’re Looking For

You’ll bring:

• Experience in case management, aged care, home care, or a related field (typically 3+ years)
• Knowledge of the aged care sector, including the Quality Standards and Code of Conduct
• Strong communication and relationship-building skills
• A client-focused approach, with confidence in advocacy and decision-making
• Experience in budgeting and fund management
• Solid IT and documentation skills
• Current National Police Certificate (or ability to obtain) and driver’s licence

Desirable qualifications include: Certificate IV in Home & Community Care / Aged Care, or a relevant bachelor’s degree (e.g. Nursing).

Why Join Us?

At Respect, you’ll be part of an organisation that values teamwork, integrity, and continuous improvement. We care deeply for our clients – and equally for the people who work with us. In this role, you’ll enjoy the chance to:

• Build strong, meaningful relationships with clients and families
• Work with a supportive team that encourages innovation and collaboration
• Develop your professional skills with ongoing training and growth opportunities
• Make a genuine impact in your community every single day

About Respect

Our mission is simple: to care for the elderly in our communities in an environment of respect, value, and belonging. Our vision is a world where older people feel respected, valued, and live with quality of life. Our values guide everything we do: Respect, Care, Teamwork, Courage, Integrity, Innovation, and Excellence.