Career Coach - Inclusive Employment Australia (IEA)

Royal Rehab Group; Charters Towers Regional; On-site; AUD 70,000 - 85,000; Full time

Job summary

A respected not-for-profit organization in Charters Towers Region seeks a compassionate Career Coach to support individuals with disabilities in achieving meaningful employment. You'll guide clients through the job-readiness journey, and collaborate with employers to build opportunities. Ideal candidates will have strong communication skills, a proactive attitude, and a commitment to person-centred support. This role includes competitive benefits and professional growth opportunities.

Benefits

Salary Packaging

Wellbeing Days

Fitness Passport

Career Growth Opportunities

Health Insurance Discounts

Qualifications

• Experience in employment services and supporting people with disability, injury, or health conditions.
• Proven ability to meet KPIs and create client-focused employment and skills plans.
• Current Driver’s License is essential.

Responsibilities

• Work closely with clients to plan their career steps.
• Build strong relationships to understand client's goals.
• Provide tailored coaching and regular check-ins.

Skills

Empathy

Strong communication

Problem-solving

Stakeholder engagement

Trust-building

Education

Qualifications in Employment or Human Services

Job description

About Us

Want to grow your career while helping people find a job they love? At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side-by-side with clients where it matters most. As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitation services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives.

About The Role

Breakthru is proud to be selected by the Department of Social Services to deliver the new Inclusive Employment Australia (IEA) program across key regions in New South Wales and Queensland. This means we’ll be supporting more people than ever to access meaningful employment and build lasting careers — and we’re growing our team to help make it happen.

As a Career Coach at Breakthru, you’ll support individuals with disability, injury or health conditions as they prepare for a meaningful career. Working as part of a dedicated and collaborative team, you’ll guide people through the job-readiness journey — helping them build confidence, develop skills, and achieve their career goals. From the first conversation to job application and interview preparation, you’ll be there every step of the way - empowering individuals to take control of their future and feel ready to step into the workforce.

Key Responsibilities

• Working closely with clients as they plan their next career steps, providing support to find the right job along the way.
• Build strong relationships to understand each client’s goals, strengths, and support needs.
• Provide tailored coaching and regular check-ins to maintain motivation and progress.
• Connect participants with upskilling opportunities, hands-on experience, and group-based activities.
• Collaborate with employers and community services to open pathways to employment and training.
• Meet or exceed internal and external performance benchmarks.
• Champion Breakthru’s values of inclusion, empowerment, and person-centred practice.

About You

You bring empathy, energy and a strong drive to make a difference. With experience, or a genuine passion, for employment services. You’re confident supporting people, building trust and guiding them toward meaningful and sustainable careers. You’re outcomes-focused, highly organised, and thrive in a fast-paced, people-first environment. You love getting to know each client’s unique strengths, goals and challenges so you can coach them effectively and build their confidence for their next career. At the same time, you enjoy engaging with employers; taking the time to understand their business needs so you can prepare candidates who are the right fit. Your strong relationship-building skills allow you to connect with both clients and employers alike. You’re proactive, professional, and detail-oriented, always maintaining accurate records and upholding a high standard of service. Above all, you lead with integrity, empathy, and a commitment to inclusive, person-centred support.

Essential Criteria

• Qualifications in Employment or Human Services (e.g. Mental Health, Psychology, Social Work) – desirable
• Experience in employment services and supporting people with disability, injury, or health conditions
• Proven ability to meet KPIs and create client-focused employment and skills plans
• Confident in marketing clients to employers and facilitating group programs
• Strong communication, problem-solving, and stakeholder engagement skills
• Knowledge of disability legislation, support strategies, and labour market trends
• Current Driver’s License - essential

Your Royal Rewards

• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Days: 5 extra leave days to recharge
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Portable Long Service Leave: Access to portable long service leave for eligible candidates
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

We know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds.

We are committed to creating an inclusive and accessible environment where all individuals can thrive. Should you require any adjustments to participate equitably in the recruitment process, please contact [e-mail]

We welcome the opportunity to discuss any workplace adjustments during the interview process.

What’s Next

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Visit Our Breakthru Careers Page For More Information

www.royalrehabgroup.com.au/careers/

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver’s license and referee checks.