Care Partner - Kinglake West and surrounds (Full-time Permanent)

Silverchain; Kinglake West; On-site; AUD 70,000 - 90,000; Full time

Job summary

Silverchain is seeking a Care Partner to support older Australians in Kinglake West and surrounds. This full-time permanent role blends community visits with the flexibility to work autonomously from home, delivering personalised care in clients' homes.

You will assess needs, develop Care Plans, coordinate services and advocate for safe, independent living while building strong relationships with clients, families and multidisciplinary teams.

Qualifications

• Experience in community-based case management is highly regarded.
• Experience supporting clients in government-funded aged care services is advantageous.
• Strong communication and relationship-building skills.
• Demonstrated empathy and a client-centred approach.
• Effective problem-solving and organisational skills.
• Ability to work autonomously and as part of a multidisciplinary team.

Responsibilities

• Manage a caseload of older Australians receiving government-funded aged care services at clients' homes.
• Conduct client assessments and develop personalised Care Plans.
• Monitor client budgets in line with program requirements.
• Coordinate services to ensure timely and appropriate support.
• Support onboarding and ongoing service delivery for new clients.
• Build relationships with clients, families and key stakeholders.
• Collaborate with clinical, scheduling and service delivery teams to deliver coordinated care.
• Advocate for client needs to support positive health and wellbeing outcomes.

Skills

Case management

Aged care experience

Communication skills

Empathy

Time management

Driver's license

Job description

Care Partner - Kinglake West and surrounds (Full-time Permanent)

• Full-time
• Job Family: Office

Do you have experience supporting older Australians and a passion for helping people navigate their aged care journey?

As a Care Partner, you will work closely with clients receiving government-funded aged care services in the Kinglake West region. You'll build meaningful relationships with clients, assess their needs, coordinate services and advocate for positive outcomes that help them remain safe, independent and connected in their own homes.

This is a full-time permanent position, combining community-based client visits with the flexibility to work autonomously from home.

What's on offer

• Autonomy to manage your own schedule and caseload.
• Opportunity to build meaningful relationships with clients and make a genuine difference in their lives.
• Supportive team environment with access to clinical, scheduling and service delivery teams.

What we're looking for

• Experience in community-based case management will be highly regarded.
• Experience supporting clients receiving government-funded aged care services is advantageous.
• Strong communication and relationship-building skills.
• Demonstrated empathy, compassion and a client‑centred approach.
• Effective problem‑solving and critical thinking skills.
• Well‑developed organisational and time management skills.
• Ability to work collaboratively across multidisciplinary teams.
• Advocacy skills to support positive client outcomes.
• Current driver's licence and a reliable vehicle with appropriate insurance.

The role

• Manage a caseload of older Australians receiving government‑funded aged care services in their homes.
• Conduct client assessments and develop personalised Care Plans.
• Monitor and manage client budgets in line with government program requirements.
• Coordinate services to ensure clients receive the right support at the right time.
• Support new clients through onboarding and ongoing service delivery.
• Build strong relationships with clients, families and key stakeholders.
• Work closely with clinical, scheduling and service delivery teams to deliver coordinated care.
• Advocate for client needs and support positive health and wellbeing outcomes.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not‑for‑profit organisation, our ambition is to create a better home care system for all Australians and we develop innovative models of care to set the industry benchmark.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.